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Customer Ratings & Reviews

$191.99
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Customer reviews

Rating 4.5 out of 5 stars with 7042 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 7,042 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    8.5/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great/ best handheld for the price point, games work flawlessly even on minimal internet speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Midnight Black PlayStation Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Midnight black finish looks so good. The ps portal already had a very unique design but it looks so much better in black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just gets better and better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased i was skeptical but after numerous updates and continued support for this handheld its the only way to go for remote play on ps5. Also now streaming!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great Hardware and experience, want more.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great produce. The screen is awesome, the controls feel natural and just like the regular PS5 controller. I have had no connection issues and it stays connected to the PS5 well. The only reason I didn't give this 5 stars is that it seems like it could easily have more functionality to work without connecting to a console or the PlayStation Plus library (apps, media, etc).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Its a streaming device and with good signal it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Your PlayStation in the palm of your hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal introduces a brand new way to play your PlayStation 5 games whenever you may be sharing your TV with others in your household. The Portal comes with a pretty decent sized screen which allows you to get a better view of all of your favorite games. My favorite part about it is that it carries over all of the dual sense features that you would normally have in the dualsense controller. I would highly recommend this if your console is hooked up via an ethernet and/or your house provides excellent bandwidth if running via Wi-Fi. The portal does not contain any internals that boost the performance so for anyone thinking about buying this product I would say test PS remote play on your mobile device first.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this is was a awesome buy for my son now on long road trips or being out of town he still play his favorite games even away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Super Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! love how portable it is, and can take anywhere to play my ps5 games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s well-made ,comfortable, and smooth connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is better than I expected these streaming/playing is awesome. I would recommend for everyone to get one if they are waiting to get the new council coming up in a few years digital playing is where it’s at.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good device for remote access to ps5 console. I believe this works for ps4 as well but I havent tested that. This device is an easy setup. Just power up and follow instructions on linking with console and setup wifi. The devices feels comfortable in hands while playing. The display is a good size and sound/brightness can be adjusted. You must have a very strong internet connection otherwise you will notice lag while playing both online and offline.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Ps portal

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] After purchasing the back bone first. To much to set up every time and to much lag!.. the portal solved both. Used it over 100 miles from my house and worked great!! Well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tmoble hot spot

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved mine works great had issues at first but got it to work out with tmoble hotspot now no issues got it hard wired so I don’t get lagged only bad thing is it stuck at 1080p which I have to change setting on ps5 for remote play ..if ur using tmoble hotspot off your cell just manually input it on your settings on the portal . U can yourtube how to do it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system it never lags if you have strong WiFi and the movements and visuals are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and the kids are happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love it as we bought two. As listed and does as it says. Buy a screen protector and case. Worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best gaming held held produced by Sony since the PSP

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better than i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome i jist wish i had more time to use it. My kids keep stealing it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play on the go! I would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nice addition to the PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects fine, picture is good quality. The connection is spotty in certain areas, but not bad to be able to carry around throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Gaming system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS Portal! It's a great gaming device and love that I can use in other locations as long as there is internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift from my wife as a way to stop taking up the main TV. Was skeptical at first, but it works great. I have more issues from my Internet provider than the device itself. Plus with the new update you can use cloud gameplay!

    I would recommend this to a friend