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Customer Ratings & Reviews

$191.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7042 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 7,042 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Use an Ethernet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to game away from home. It works best if your PlayStation is plugged into an Ethernet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It gives me a chance to play games on the go (depending on the wifi) but it's a really good device. If you have the higher tier of Playstation Plus it will be beneficial for you as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing experiences, very few freezes and software glitches. Works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 4 out of 5 stars

    High quality but not the most useful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool device very comfortable. The screen is high quality the only thing is it’s just a remote player essentially which you can do on other devices you already have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST PS REMOTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PRODUCT, MORE THAN I WAS IMAGINE, HAVING MY SUBSCRIPTION AND UPDATES, IT MAKES A GREAT PS EQUIPMENT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playing my PS games anywhere I have internet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently with the newest update! Streaming games is a breeze just as long as you have good internet

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is a really cool device. It lets you stream your ps5 games onto it and play from virtually anywhere as long as you have a good internet connection. The screen looks great and the feel of the controls is really good. So if other family is using the big screen tv then you can just turn this on and put some headphones on and be in your own world playing your favorite games. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great PS5 companion.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son, specifically to keep the peace in the house as I watch college football on fall Saturdays and he’s itching to play on his PS5. What sold me is the ability to now stream games (with PS+ online membership) from a growing library of games. Some slight latency issues, as with all streaming game systems, but it’s been a great experience. Well built. Basically a controller built around the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a while since I had handheld gaming device, and sony did right by the portal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent buy!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love my Portal I had a very good time playing with my siblings during Thanksgiving. The fact I don’t have to bring my PS5 is sooooo much better! Spider-Man in my hands!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It’s a great accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a pretty good device. Obviously, it’s not as free as a regular handheld device. But, if you want a handheld PC, then buy a handheld PC! What this device is meant for, it does really easy and conveniently. It’s a remote play device! Yes, you can use your phone, tablet, computer, Steam Deck, etc. They all work well enough. You can even connect a Dual Sense to those devices. This device just makes it easier and has everything you need built in. Biggest con is you need a decent wifi connection for the smoothest experience.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote player..take your gaming everywhere.Exciting !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The ps portal is the best. Perfect for when I'm away and dont want to bring my console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, works great for streaming games. Even better now with the updates

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming handheld for the PS5.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll put it like this.... Yes you can play your PS5 in front of your TV no problem, but if you are feeling adventurous and want to game in the bed, in the backyard, on the front porch, at your hotel room with Wi-Fi hotspot, at your friends or family's house when you're on vacation or visiting, at work on break or lunch, and want that good PS5 playing experience... You better pick one of these up and thank me later. Do your research on the optimal settings on your PS5 console for playing on the portal for the ultimate experience because that weighs in as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Super comfortable but mediocre video quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how comfortable this device is but the lack of bluetooth audio support and the frequently fuzzy video/graphics quality ever since my first post-launch firmware update makes this hard to recommend. If the video quality returns to be like how it was near launch it actually would be easy to recommend even without bluetooth audio support. Since it had been better for my home WiFi setup, I expect it to be improved/restored in future updates which is the main reason I haven't returned the Portal. Until such an update fixes my video quality issues I haven't been using it since the quality is too low lately for me to consider it worth playing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great gaming device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. You can take it anywhere. The graphics are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about "Remote Play" devices, but the Portal has exceeded my expectations. With my PS5 hardwired to my router, I get almost zero latency while playing in other rooms. The 1080p resolution looks incredibly crisp on an 8-inch display honestly, it looks better than some of my older monitors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift for her

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife for Christmas she was yet to play on it but my son have he plays on it daily and love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this product, he plays with it everyday.

    I would recommend this to a friend