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Customer reviews

Rating 4.5 out of 5 stars with 6621 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 6,621 reviews
  • Rated 3 out of 5 stars

    Good start but lots of room to grow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity isn’t always great. Has potential if they can improve the connectivity and reduce lagging when connecting directly to the console. Works well with the streaming beta with little lagging even on mobile hotspot. However, the selection of games you can stream is very limited. Also when streaming games don’t always save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent Sony product. Perfect for my gaming needs. After becoming a father it gets harder to find time to game on your PS5 console. So being able to bring the game to my bed or anywhere I want to be and wifi is around and enjoy the same comfort of the PS5. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psp portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes well with ps5! Great to have this gadget! I can play ps5 games anywhere in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect device for gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente device good quality screen not heavy im happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big it have all the pieces that come with it. It’s very controllable even though it’s huge Best game well hand hailed game. I’ve ever had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I will wait for the second generation …

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overall love the design and love the idea behind the system. Within my first week of owning and using it, I started having connectivity issues. I read online about moving your router and making sure that you were on a steady connection but I still had connectivity issues, and then I developed a drift in my left joystick, I ended up returning it but if they come out with an updated version that solves all of those problems out the box, I will definitely be purchasing another one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for traveling gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you got a good stable wifi its great! Nothing like joining in fighting for democracy on Helldivers 2 with friends no matter where I am at. Comfortable to hold, great battery life and ensures im not using my phone for remote play and wasting its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Way to Play Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal is a game changer. The Dual Sense feels right at home. Must have if you don’t always have control of your tv at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use but the lag can be a problem when connecting to the PS5 even if you have a good internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The streaming works wonders. No lag. No hiccup..once in a while my PS5 disconnects from remote play, but over all its fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a one bedroom apartment with my wife, which is fine but we only have one tv. On nights when my wife’s friend Jake comes over I have to be secluded in the bedroom away from my PS5. Having the portal has helped alleviate this problem as I can now game while he is over. I plan on buying the headset next so I can mute out the panting from the other room, they say the are working out but my wife doesn’t look any fitter. Oh well 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LetDaddyWin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, with all the hate around this, I was a little worried it would be a dust collector. Nope! Sony, good job with this, and I can't wait for updates. I know you all have more to come. Yes, I have more than one TV, but the fact that I don't have to be stuck at my TV in my game room is amazing. Downstairs with the family as they watch TV. Amazing! Sayless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal.....after streaming update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy one because of the PS plus streaming capabilities now and it was well worth it. No lag or glitches and it's not even fully released yet. I don't really use it for remote play but even that works pretty well. Highly satisfied with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity isn’t the best through the device itself but overall it’s a great concept and love how Sony added the cloud streaming option now but you still need internet requirements for both cloud streaming and console mirroring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly great!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation portal is a fantastic local streaming platform. Controllers feel like holding a ps5 controller and the screen is a great size and looks fantastic. Connectivity and latency work surprising well and was able to play games like persona 3 reload with no issues at all. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I was finally able to get it in my cart I thought it was a fluke. Kind of like a unicorn sighting. I hit buy without hesitation. I couldn’t believe it. I had been trying to purchase this for my husband since November when it came out. He was over moon! The graphics are amazing. Has the feel of the PS5 remote, rather than backbone. So far I feel it has been pretty good especially for traveling. If you can ever get one with out over paying online for one get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved it... and can take it anywhere with you. Boyfriend loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than you think

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the steam deck opened up possibilities for me to play games in my steam collection which I have not touched in a long time, so did this beautiful device. Yes I was disappointed when they first announced it that I would not be able to do cloud streaming onto it without a ps5, but despite that, I am thoroughly enjoying the freedom this gives to play wherever and whenever I want around the house. Been on a MHW binge with all the rage after Wilds announcement. What a blast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! It’s everything I asked for and then some! This product allows me to play from my bed or anywhere else on a strong wifi connection! For example I am in NY and my PS5 is on at my house in Boston! Nifty and convenient product on the go. Best Buy was able to help me in tremendous ways and the easiest way. I am thankful for all the help and support and will be using this website to purchase more products in the future! This is one of the best gifts I could have ever received. Thankyou Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend for Christmas and he’s been hooked! This little portable PlayStation is so easy to set up and the PlayStation console can be in rest mode while he plays on the go. Super affordable and makes game time with my man super easy!

    I would recommend this to a friend