Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.95

Customer reviews

Rating 4.5 out of 5 stars with 6621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 6,621 reviews
  • Rated 5 out of 5 stars

    A++

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fun! Love the feel if the controller. Its the best for remote play, but only remote play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ,love the article and the guarantee Best Buy gives me for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take your ps5 around the house

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you just don’t want to sit in one place for your gaming or if some one else wants to use the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when sharing the TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this, especially when the TV is in use by other family members. I'm a dad, and being able to play PS5 handheld is great when anyone else wants to use the TV. I wouldn't use it to play frame dependent games like Street Fighter 6 due to input lag, but it's great for something like Like A Dragon Infinite Wealth, where timing doesn't need to be perfect. 8/10 definitely recommend it to parents that want to play PS5 and share the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Got One!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about two months of waiting i was finally able to track one of these down! And I absolutely love it not having to be in my office to catch up on some games is awesome! And yeah i could've gotten a backbone sure but that ties up my phone , this is dedicated remote play which made ot easier to connect, set up, and get right to gaming! The lack of support for earbuds beyond the sony ones is a bit of a let down but i have it on low (its gets pretty loud) and go from there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal to Fun

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its awesome now that you can stream games. Allows anyone with or without a PS5 to enjoy games through this device. Strong internet is a must so it wont work on an Airplane yet. But for $200 and a subscription and your ready to game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what it should. Makes gaming on the go a true experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice big high def screen that is plenty bright. Its connectivity is excellent and it makes playing games anywhere in the house convenient. Having kids and a wife, sometimes the tv isnt available so this makes a good alternatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! It has a screen with excellent graphics and the sound quality is amazing. You can connect your PlayStation and play your games on this handheld device. It’s the perfect size and the battery life is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for traveling

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that Sony has unlocked this to be able to connect from outside your home network (as long as you have good enough internet) makes this portal alot more usable and enjoyable for traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option for remote play

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about this device is its form factor. The screen is large and quality, the controller is easy and comfy to hold. Connection issues are frustrating at first, but make sure you PS5 is wired to your modem and that solves most problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Playstation Portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS Portal was a great purchase. When my family is using the TV in the family room I can still play my PS5. Have taken it to other places outside my home and connected via the hotspot on my phone. It use to disconnect while in the house sometimes, but I connected my PS5 directly to the router instead of via wifi and the portal hasn't lost connection once since then. Would recommend if your on the fence about purchasing. Wish Sony offered an official case for it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fun extra pice of equipment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handling great my nephew hasn't put it down since we got the thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. No connection issues, which i was worried about. Its greta to be able to lay in bed and still game. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt too sure about it but after playing it for 2 weeks now my playstation gets more play from this portal than ever pro tip plug the ethernet to your ps5 game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aileen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this, on the go. Compatible with ps5 and best of all I can be watch a movie, while they’re playing on the portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but I kinda like it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get that the Portal is somewhat divisive but I kind of like it. I get to keep on playing when my girlfriend wants to use the TV and that's all I really want it for. I personally wouldn't use it for anything competitive (EAFC for me) or any game that requires quick and precise movement (any FromSoftware games) but it works well for anything else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haptics are great. Everything else is mediocre.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dualsense haptics are great on this. Steam deck and phones can't quite get it right. Wish there were more options to adjust the streaming quality like chiaki and pxplay, theres not much on portal and the stream quality isn't that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld as long as they keep up with updates

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    More than what i expected

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The intergration of the cloud gaming aspect really made this a great product. I initially bought it just for remote play.

    I would recommend this to a friend