Customer Ratings & Reviews

Love this you have so many cloud games to choose from and it’s very comfortable for long play time

Works very well. Best buy is the best place for all my electronics needs. With my total tech i couldn't imagine going anynwhere else

It’s Excellent, No lag except for a few games and it’s better than ordinary remote play at mobile, I was quite shocked at the gameplay but a bit disappointed by how it lagged a bit for a couple of online games and high quality games, but it has great reactions and excellent graphics and quality.

Love it! Except I wish there were more options as a stand alone console. You can now play games from a catalog on ps plus but that catalog is limited. Make it a fully standalone and everyone would kill to have it. It would become a top console.

It’s good if you using it just at home but lags so much you have to be sitting next to the WiFi

Love this! Highly recommended for the real gamers!

I got it to use while i was outside of the house . It's a great quality handheld gaming device. But you can't watch movies on it bit other then that the gaming is great

Let’s me play where ever I want. Easy to set up and play. Had a few issues connecting but I understand it’s more with my network than the unit. Completely happy with it.

The PlayStation Portal is a game-changer (pun intended). I've been using it for a while now, and I honestly can't believe how much I love it. With my internet connection (500 down and 100 up), I forget I'm even streaming games. This is my new favorite way to experience my PS5 titles. The screen is gorgeous, the controls feel fantastic, and the experience is seamless. It's basically a PS5 in your hands, and it's amazing.

I ordered this and made the mistake of placing the wrong shipping address on it I caught it within 30 minutes and brought it to the attention of customer service and ask them to change the address or refund the order so I can place it to the correct address. They changed the shipping address and assured me it would make it there but it didn't I'm being charged for this order and didn't receive the order at all and when I brought it to the attention I was told to bring it to the local authorities and that they couldn't do anything to help me even though it was documented that they sent it to the wrong address

When it works, its seamless and a very familiar experience thanks to dualsense controller. However, I couldn't neglect the LCD washed off colors when I played any game on an OLED screen.

Like the feel and the graphics of the portal. Just not as portable I wish the hand held could be. Stuck mirroring the ps5 so loses connection if you are in another room

Sleek design. Good gaming console but if you have a good internet connection, if not there will be seconds delay in your game.

My wife loves this. Plays College football as soon as she picks it up. I tried it myself and find it pretty awesome. The weight of it isnt bad since its different from the controller itself. She plays remotely on the other PS5 in my son's room.

It’s extremely fun. Works very well! As long as you have a solid internet connection and your PS5 isn’t downloading anything, it runs great!

Great product for the price! Works at home and on the go as long as you have a decent enough Internet connection.

Overall I like my portal but its usability is completely reliant on your internet. I have a gig speed wifi and sometimes that isn't enough for my PS5 to broadcast out to my portal. It would be nice if my ps5 was plugged in via Ethernet but sadly my router is on a different level. When everything is running smoothly the portal is a joy and is crisp but when everyone is streaming in the house my games look like something out of the 16-bit days.

The PS Portal is certainly not for everyone. I think it only appeals to a small variety of people. Remote Play seems to be only popular with hardcore Playstation gamers. I got it because my parents watch a lot of TV, sometimes they binge watch shows for hours and I get bored and sometimes want to play a game or if i'm playing something that is inappropriate or something not of their tastes I would play the PS Portal on that specific game. When it works it works, but I recommend connecting it to a 5G network as I ended up doing, not a 2 GHZ network. While the overall functions are good it's a shame the Streaming services seem to be blocked and that would have been a great selling point to stream shows on the PS Portal as it has a really great screen and very useful when you need it. It isn't perfect but there is certainly room for improvement.

Honestly I was surprised I was even able to get one! I was on the website at 12am & was seeing it was unavailable, then around 12:20 got on the website again & it was available to add to cart! As soon as I placed my order, I refreshed the page and it was then unavailable! I was so happy I was able to get one! Overall, the Playstation Portal is great, love how big the screen is & super easy to connect to my PS5. There is a bit of a lag on it, don’t know why but not too much of a difference.

Love the mobility of play it creates however after about a month controller started making a horrible sound everytimw it would vibrate