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Customer Ratings & Reviews

$229.99
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Customer reviews

Rating 4.5 out of 5 stars with 7003 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 7,003 reviews
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price!! Easy check out!! Happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does exactly what it says

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does remote play really well. As a dad it has allowed me some game time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase thanks Best Buy for making this purchase easy and successful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! Love All the playstation products, Very recomemend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky to finally find one. Thanks to them scalpers. Resallers!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 1 out of 5 stars

    So close, but a miss for me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am torn giving it 1 star. I just feel it deserves that. I went wired connection ps5. I honestly think I had a good connection as well. It is just not good. I was very hopeful. Controls were great! Screen really pops on cut scenes. It works with disc in PS5. Its just the gameplay is where it suffers big in my opinion which is the main point. The motion blur gave me a headache. Lag in Mortal Kombat made it hard to tether moves. I do feel some games would be fine on here. I just don't want to limit what games I can play on this. I tried a handful of other games with same results. Will be returning, instead of jacking up the price and selling on the marketplace.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits of dealing wuth best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice products,good sales & knowledgeable staff i would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An OK bye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a worth it by if you have a good Wi-Fi connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall! Easily connects to my system and Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so good when im playing games. Sony did so good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience with my purchase I'm happy with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal = GOAT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy transaction. Can’t wait to give to my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging, No issues, came exactly how expected. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Can be used while someone is using tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice device it just wasn't for me it has a delay when play and that matters a lot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extremely limited

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this before I had the chance to do more research. Even if you enjoy the remote play experience and can deal with the lag, the lack of bluetooth, mediocre battery, and worst of all the inability to connect with most public wifi due to not being able to accept Terms of Service (Portal doesn't have an internet browser) is a major letdown. Only buy this if you like the aesthetics and mostly want to remote play in your house.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Rarely works

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection is horrible. I have to be right next to my ps5 for it to work. Takes multiple attempts to start share play. Not worth $200 imo. I contacted my internet provider to see if that was the issue and they confirmed it wasn't.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Looks Good , Feels Good In hand but thats it…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly it is extremely inconsistent , it’s comply updated, i have 1GB internet and is just choppey. Disconnects constantly and just does not work as I was hoping it would . 

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    When it works….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is perfect for me…… when it works. I have great internet and this thing always lags. If you were to use Playstations recommended network speeds im sure ot would be unplayable. Anyone who says this is a good device is either payed by playstation or just easily pleased. Id recommend not getting this wate of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connection Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately not worth the $216.49 system has horrible connection issues. Hopefully PlayStation releases an update to fix this issue till then id recommend waiting 2-3 months before purchasing item. Also can ONLY be played if you OWN a playstation 5 so id recommend just saving up & purchasing the PS5 instead.

    No, I would not recommend this to a friend