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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 7,066 reviews
  • Rated 3 out of 5 stars

    iPad Pro is better!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t do 4K or 120hz. You have to consider stick drift. I use my Dual sense edge with my IPad Pro. It does the SAME THING with a bigger screen and I can play IPad games that are on my hard drive. I took it back after a couple weeks and use my iPad Pro. It’s the same thing but better. I can listen to music, play games, play Apple games, use my dual sense edge, have a bigger screen, etc.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OneLove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought for my daughter and she love it. Small issue the game lag a little bit. Overall I have really got any complaints about the system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expect lag

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great design, but it lags because it uses the PS5. Would be great if it was its own stand alone system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Next Level Gaming for PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for giving the TV back to your family! It’s also great and excellent for remote gaming. Ive had the Backbone too but this is next level.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not like a PSP, you have to be connected to the PlayStation to play it. It’s kinda dumb honestly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I Don’t have the best connection and it still works. So i could only imagine if I had high speed internet this thing would be the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for couch play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, but you have to keep it on to charge it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for traveling

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only really works decently with non-multiplayer games (I mostly played NBA 2K while traveling), even then it is pretty choppy. Works fine if you’re in a bind and can’t bring your PS5 with you but the games you can actually play are pretty limited. After about 6 months it’s a paper weight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cant wait

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a preorder weeks ago and it comes in tomorrow, no rush since I actually secured one thru bestbuy… the reviews look decent…. Lets see what happens tomorrow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device has been super awesome for me, have had zero issues with connection. Finally get to play more games while sitting on the couch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming while roommates use tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great when you’re using it and has rarely had any connectivity issues. Have not given online games a try but i expect more lag there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has some bugs to work out but has potential

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat toy to have on the go, but playing Modern Warfare 3 not so great because of FPS. Glitches quite often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what its made for nothing else cant wait for summer when i'll ise it more i. the back yard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The app is smoother!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very strange to me I wanted it to be perfect but its far from perfect! Using Backbone with the PS Remote app on my ipad and android phone was much smoother that using PS portal! With the portal I kept having a 3-5 seconds of buffering every couple of minutes while this is never the case with my phone and ipad! How come a dedeicated device is worse than an app! I deceided to sell it on Marketplace instead of returning it since it was sold out anyways.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great visuals and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite accessory at this point. Doesn't work well when ps5 is on wifi. That's to be expected. Battery life could be a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster loading and better frame rates over the standard PlayStation 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portable is absolutely worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the new update from Sony, makes this a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changing piece of hardware for anyone who wants flexibility with their gaming. Highly recommend this. Best Buy is super easy and always reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good if you play one player only. Just a literal portal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for offline games if your playing online games it’s super laggy

    I would recommend this to a friend