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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,476 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound while wearing these is unbelievable. Can truly hear what direction everything is coming from.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Most comfortable headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these things. The sound is very good but not quite as amazing as some of the more expensive ones, but I can wear these for 4-5 hours at a time with no discomfort. Lots of other headphones hurt my ears but these are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros-This headset sounds great. The battery life is good as well. Never had a complaint on my mic. The cons- only one con I can think of, bottoms are clunky, example it can be a pain to find the mute mic button with all the buttons in the back of your left ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used mostly for music and to cancel out noise at work. Works great and compatible with both PC/Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio on this headset is incredible. Friends can hear my through my mic crystal clear. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great surround sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set for playing games you could hear everything water drips, foot steps, bullets coming at you makes you feel your in the game. Battery last long fully charge could play 10hr. Strap on top little tight but the more you use it gets better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Games and Movies Sounds Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer - I am not a “hard core gamer”. I am a casual PS4 player and I play mostly sports games with the exception of COD. Having said that, playing with these headphones honestly takes the game experience to another level. I have a pretty decent 7.1 surround sound system connected to my TV already, and when playing with these I hear sound details that I’ve never heard before. The virtual surround sound that these deliver is fantastic, and makes games more immersive. Also as a bonus, movies (especially loud action sequences) sound incredible through these. I am going to zonk the battery life though, it seems to deliver about 3-3.5 hours of continued use before needing a re-charge. Not enough IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent first party quality and great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does it again with a great first party accessory for its Playstation 4 consoles, this time a premium feeling wireless headset at a fair price. The sound is very good, plus you can adjust it to your liking via the Headphone app. For example, I downloaded The Last of Us pre-set from the Headphone app and it works very nicely with The Last of Us Part 2. The wireless range is pretty good, no complaints there. The build quality is solid, exactly what you would expect from Sony. My only complaint is that the headset starts to hurt the top of my head after extended use. That could be a function of me having a large head, literally and figuratively!!! That being said, the earcups have plenty of cushion and I do not feel any excessive pressure on my glasses. Buy this headset with confidence!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made the decision to buy these. Sound quality is great, they fit my head snug and comfortably lots of options to adjust the sound in a variety of ways and with the app on playstation you can fine tune the sound even further.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sounding headset for PlayStation.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried multiple $$$ wireless headsets, seeking the very best sound I could find. I personally prefer the sound of these headphones over all others I have used and reviewed. It's true that there are many good wireless headsets out there (especially the A50s and Arctis Pro line) for the PlayStation, however, these seem to have a better overall balance from low to high-end frequencies which applies to most games I have played whilst using them. I also like having the PS exclusive app to upload profiles specifically tuned for games (GOW, HZD) to the hardware, and finally the simulated surround works just a treat. For their relatively low price, these are the most premium sounding (wireless) headphones for the PS bar none. I am glad that I made the decision to come back to them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones drown out all outside noise focusing on only what you want to hear. The sound is crisp and clear. They’re comfortable and have a good reach. I can walk around my house and get good reception. These were definitely a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset for PlayStation. I use them for First Person shooters and they are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Fantastic headset!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great buy for the price!! The sound is deep and rich with good bass. Very good to take on a plane to watch a movie or listen to music. But the best thing about these headphones is they are completely wireless when playing PlayStation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first headset I buy for a gaming system. Couldn't be happier with my purchase. Great sound, love the noise cancellation and it feels great when I wear it. Haven't really tried the built in microphone though, not much of a chatter. 5 stars overall.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sound quality and sound design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy headphones with good sound quality. This pair replaces a pair of good working phones.. but the head band snapped making them useless. The metal band here seems like it willhold up better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite step up from the Gold head set. and at comparable prices with recent sales.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very nice looking. Good sound quality overall, and I do notice the difference in sound with the 3-D sound option, while playing H1Z1 or PUBG. Too heavy though for long periods of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a upgrade from the gold .. no problems so far .. I’ll post if I have any

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is amazing. Perfect surround sound. Perfect weight. You can't go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Take sound to the next level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the Sony Gold Wireless Headset and these are a fantastic step up. The mic quality is much better, the headset is much more comfortable, and the build quality has also seen a huge improvement. It goes without saying that these also sound very well.

    I would recommend this to a friend