Sony - Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset for PlayStation 4 - Black

Enjoy nuanced sound as you play your favorite games wearing this Platinum Wireless Headset. A dual microphone lets you share strategies with other players, and the extended-life battery delivers clear sound through long gaming sessions. With multi-device capability, this Platinum Wireless Headset works with your PS4 gaming console and your PC.

PC Gaming Buying Guide
$159.99

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Overview

What's Included


  • 3.5mm audio cable, 3.9ft
  • Micro-USB charge cable, 2ft
  • Sony Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset for PlayStation 4
  • Travel pouch
  • Wireless adaptor with 3D audio processing components

Ratings & Reviews


Overall Customer Rating:
90% of customers would recommend this product to a friend (373 out of 418)

Features


Experience rich, highly positional 7.1 virtual surround sound powered by revolutionary 3D audio technology

In select PS4 games that fully support 3D audio, hear and feel an amazingly rich audio experience with surround sound emanating from all directions, including above and below you

Highly responsive drivers provide amazing clarity and range of sound to your virtual world, from soaring highs and mids to a rich bass

Advanced, built-in mics capture your voice and cancel out distracting noise, no matter how you are wearing your headset

A lightweight, durable design that is comfortable to wear for hours, with an extended-life battery so you can stay in the game longer between recharges

Connect wirelessly to your PS4™ and personal computer. Connect to a PlayStation®VR headset or mobile device with the included 3.5mm audio cable


Overall customer rating

4.4
90%
would recommend to a friend

Pros

Cons

  • Rating: 4 out of 5 stars

    Great if you don't already have a gaming headset

    Posted
    wtfPeterB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First off, I'm an avid gamer, teetering between casual and hardcore. This headset will be compared to the older (much older) Playstation Gold headset (PS3 7.1 Surround) as that is what i am "upgrading" from. If you have a functioning Gold Headset (either PS3 or PS4) then this headset is not a worthwhile upgrade, but if you don't have one then i do definitely recommend this one. Pro's: - Aesthetically pleasing, an almost timeless design. Although this is subjective. It also doesn't look as bulky and ridiculous as the PS3 Gold's when worn. - The sound quality is a step above the PS3 Gold's, more crisp although not a demonstrative difference. 3D audio is pretty amazing (yet very few games make use of it) - The buttons are slick and take a minute to get used to without having to pull off the headset and look at them. - The over-ear cups drown out any outside noise and feel good on the skin. - The battery life is slightly longer than the PS3 Golds. I'd say 45min to an hour but i have yet to actually test this. - Works for my PC (only Stereo tho) - The range is decent, about 10-15 feet through one wall. Like 5 feet if signal is through two walls. My set up is in the living room and i have no issues grabbing drinks or snacks behind a single wall without any drop in sound connectivity, though the story changes when i go use the bathroom. - Comes in a neat box. I always put my headset back in the box when not in use, I'm definitely not leaving these laying around my house when there are kids running about. Con's: - Needs a dongle to be used (Just like the older iterations) - I'd give comfort a 7/10. There is no real adjustability, the headset just has a "one size fits all" clamp style design. This has been the same design for all the headsets. Over 2 hours of use then i start to get pain on my ears, but just taking it off for a minute or two relieves this. - Gets my ears hot. If it's warm in your room, these will make you sweat. I tend to switch to some skull candy earbuds when this happens. This is a case to case basis i assume. - Price. Good Lord was this thing expensive ($172 US after taxes) I could have spent a bit more and grabbed a pair of used Astro A40's with a mixer for that price. But the Astro's make my ears sweat regardless of the ambient temps. Overall, if you don't already have a headset, these are awesome, a little on the pricey side but if you can get a couple hundred hours of use from them then it's not a big deal. If you already have a headset, either (good) Turtle Beaches, Astro, older PS golds, or any other good sets, just save your money to buy more games.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Flagship Playstation Headset

    Posted
    NYKFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I owned the Silver, Original Gold and the New Gold (2018 version) and I can say without a doubt that this is the best headset out of the bunch. I say this because it is the best-designed in terms of style, comfort, and features. Yes, the headset can be a little tight for those with larger heads but it fits perfect on my average-sized head. I can game for 2 hours straight without feeling any discomfort. This is definitely the most comfortable PS headset that I've owned. In terms of performance, this headset is a beast. The sound quality is superb since it features 50mm drivers (compared to 40mm for the other ones) but surprisingly, it isn't as loud as the New Gold headset. The audio also doesn't cut out as much, which was an annoyance on the lower-tier headsets (NOTE: make sure to download the free Headset Companion App from the PS Store. The app can be used to update the headset as well as load custom sound profiles for games, music and movies). The main selling point of this headset is the 3D audio technology and as of right now, only a few games support it such as Uncharted 4, Horizon Zero Dawn, Watchdogs 2 and MLB The Show (Sony promises that more titles will support it in the future). I've only been able to test out this feature with MLB The Show 18' and honestly, I couldn't tell the difference with it on or off but to be fair, 3D audio isn't really suited for sports games. As for style, this headset looks and feels premium. The ear pads are made of thick, plush, memory foam (faux) leather and the headset is reinforced by steel to make it more durable. There is also a rubber band at the top for weight dispersion. Like the Original Gold headset, these can be folded and taken on the go but unlike the OG Gold's, the hinges are a lot thicker and it is reinforced by steel so the chances of it breaking like the old ones are slim. Overall, this is a great gaming headset with unmatched design, features and comfort. It is the flagship Playstation headset for a reason. If you're a PS4 owner looking for the best, look no further. NOTE: I can't comment on the mic quality since I don't game on-line or use it to chat.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    DO NOT BUY FOR PSVR W/PS4 PRO

    Posted
    TheBestBuyDude
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm not sure if a PSVR and a regular PS4 will have this problem. If you use this in wireless mode with USB dongle for full 3D audio on regular games like Uncharted 4 (4 or 5 titles only so far) this works fine. If you use the USB dongle and connect the 3.55mm to your PSVR to achieve up to 7.1 audio this works fine. If you want full 3D audio for your PSVR and use the USB Cable plus the 3.55mm cable THIS DOES NOT work fine. As per Sony's full manual online - to achieve full 3D audio for the PSVR you must not use wireless and only plug directly by using the USB cable and the 3.55 plug. Once this has been done you will get a feedback/buzzing sound from the headset. I tried this for a few hours of testing. I have tried this with other cables. A USB extension cable will make the sound worse depending on the brand of extension cable. The USB connection is the problem here. An easy way to test it is to have everything plugged in and then lower the sound to 0 on your VR headset. You'll still get the buzz. Unplug the USB and problem solved. Regular earbuds and other wired headsets work fine but once you connect the USB to this headset you will get the buzzing sound. You can bypass the problem by purchasing a sound isolator for about 10 bucks and it will fix your problem but the sound is too low afterwards. I'm very curious if the Sony Gold's also have this problem. You are far better off paying nearly half the price and getting a Turtle Beach or Plantronics VR headset. I am returning this unit and I have purchased the Turtle Beach 350 VR. As of 2/21/17 this is the best unit that has it's own power. The unit is wired but also comes with its own internal rechargeable battery to give you all the power. It does not have to draw power from the PS4 Pro unit like the Platinum does so you will not be connecting it via USB which will cause the buzzing.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Gaming Headset

    Posted
    NightReign
    • My Best Buy® Elite MemberElite Member

    After reading reviews on the PS4 Gold headset I was not impressed with the reviews. With further research and debating on either a new Turtle Beach or the PS4 Platinum, I went with the PS4 Platinum gaming headset. Everything works great, with downloading the Companion App through the PS Network store (free), and connecting the headset to my PS4 was a breeze. The only thing in the quick start guide that was misleading was the directions on where to change "all audio" to the headset: Settings>Devices>Audio Devices>Output to headphones After using for a couple hours and figuring out how to change from chat to game volume, which you would have to experiment with to get to the proper setting, the headset works fantastic!! There is two very small buttons "Sound" and "Chat", By holding one or the other will increase either one to make either the chat louder and game volume lower or game volume louder and chat volume lower. The crisp, clear and precise sounds available in 3D mode is the best I have heard yet! The only con about this product is the size of the buttons and the writing, very small and very hard to read. So with that I would definitely suggest this product to all!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Could be better. Too expensive for what you get.

    Posted
    FoxVFX
    • My Best Buy® Elite MemberElite Member

    I really wanted to like these headphones, I've been waiting for them for months. I wanted the simplicity of connecting something and using them, with the surround sound and great quality mic, however after wearing them for a two days straight. I realized that they needed a lot more to be platinum grade headphones. First of all, they are uncomfortable, a lot, I'm an adult and my head it's not that big, so it's not like I was pushing them to the limit, I'm thinking it has to do with the design because the materials are high quality and soft. They are designed in a way where the earcups are fixed, they don't move or adjust to the shape of your head, so when you put them on, they push up against your head. I could only have them on for about 10 minutes before removing them. I can't really say how good the Mic is, my friends said they heard me clear and better than then old PX5's that I had. Sound..... gosh, although they are better than the gold edition and you can customize the audio, it was extremely lacking that boom from the bass, which is surprising because I have another set of Sony headphones (xb950bt) which are for my mobile, and they have much more bass in normal mode than the platinum ones. I just felt that it needed a lot more and I was paying too much for what I was getting. I decided to look for more options and found that bestbuy sells the turtle beach 800 refurbished, for much less, so I ordered those and compared. The difference is night and day, with the turtle beach coming out on top on every category, they even have a charging cradle which the platinums don't have, and can connect to Bluetooth so you can answer calls. A much better deal in my books. I tried the 3D sound with uncharted, but honestly it sounds much better with the 800 elite

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad Product Overall

    Posted
    TheLute
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this headset when it first came out, after the New Year, and I regret it on all levels. For a Sony product, even though it has bass boost, it's really poor and doesn't even come close to Turtle Beach. It doesn't boom at all. The headset it really only designed to fit a small head. If you have a medium head or bigger, forget it. These things will clamp your skull like you're in a vice. After only playing for 30 min, your head hurts and that pain is like a lingering headache. In addition, it really traps in all the heat because of the over the ear and fake leather covering on the ear pieces. So now you have discomfort from squeezing your head and you're overheating. I have to take Tylenol after playing with these. What you get, the price is way too high. They should be in the $75 range at very best. They are solid and good overall heavy duty quality, but the sound is lacking, even after you mess around with all of the different sound profiles through the app you download. Controls are ok but they are located on the back edge. It would be more convenient to put controls on the outside of the headphones for easy location. They sync pretty fast with the PS4 and PC, which is good. So, definitey choose any other product out there because this one is not worth it. Been using them for months and I wish I could get my money back.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, but may not be worth upgrade from PS Gold

    Posted
    OldGamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have the PS Gold headset and was looking for something more comfortable and better sounding. If you do not already have PS Golds, this might be the right set to buy. If you have golds, you'll probably be disappointed or at least unenthused unless they are broken. This headset is just a little sturdier, just a little more comfortable, and sounds just a little better than the PS4 Golds (which I consider a nice headset for the price). There's really not much difference. However, these also have a few very minor and infrequently occurring cons over the golds: - they seem to have a little less range - they do occasionally hiccup or cut out for just a second - the buttons can rattle when you jiggle the headset (or move your head quickly while wearing) - don't seem connect as quickly or flawlessly. I've had to occasionally turn them back off and on or unplug the dongle and plug it back in to get them connected. If I didn't have a set of PS Golds, I'd probably have no complaints about this headset at all, especially after having bad luck with a set of very expensive Astro A50s. However, I'm looking for something that is more comfortable for marathon gaming sessions and this is just a touch shy of that for me, but is the best choice I've found so far for a completely wireless option.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    lackluster reliability and sound quality

    Posted
    M007M
    • My Best Buy® Elite MemberElite Member

    I was excited that they finally came out with a new headset. I figured maybe they'd resolved some issues the ps gold had (ie: hinges breaking, battery life, range). I figured maybe they'd listen to their customers and offer something we'd all enjoy... I was wrong, I regret upgrading to these. My PS Gold headset was honestly better in many aspects. Yes the bass isn't great, yes the simulated surround isn't great but it just worked. Simple plug it in and it worked (most of the time) With this headset I've had multiple issue with disconnection and microphone not working. I've tried repairing them, shutting them off and on but I usually have to remove the usb adapter and reinstall it to get them to work. This is my experience on the PS4 Pro, I'm not sure if others are having similar issues. The audio is a little better, the mic isn't really any better and the volume is fairly low compared to ps gold. The only mode the volume seems to be loud enough in is the Uncharted setting. The PS gold had it's short comings but overall more reliable than these. I prefer my ASTRO A50 sound quality but it's a hassle switching from optical to hdmi when I want to take advantage of my sound system. Maybe they'll get better, but right now i'm not impressed.

    No, I would not recommend this to a friend



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