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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,476 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Great sound on my PS4. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Really good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are worth it on sale for $120. I havent really been blown away by the sound but its clear, & the headphones are comfortable for extended gaming/movie watching.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this headset. This headset has amazing sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for serious gamers. Easy on the ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but probably not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually purchase headphones for my gaming but I bought this because i wanted to play games without disturbing the others living in my household and i also purchased a psvr. It's a great product. The only reason for the 4 stars is my ears begin to feel and and achy after a couple hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    For the price,one of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset after playing with the gold wireless headset from playstation for over a year and this feels much more better in every aspect,definitely worth the extra money over the gold version.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Default sound quality is great. I downloaded the headphone app and applied a few different themes but found them all either lacking or annoying with exaggerated bass or highs. Removed and went back to default and I'm happy. 3D sound is nice - especially with the PSVR The mic is pretty bad though. Voice sounds really tinny. I have a really deep voice and folks say when I use the mic I sound high pitched. Haven't had it long enough to comment on the construction. It's really confortable but I'm suspect of the hinges on the ear cups. Hoping they don't break

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset with minor glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, especially if you’re running a game with 3D sound enabled like horizon. Sometimes get static feedback, but clears up in a minute. I also wear glasses and find it comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Works how it suppose too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works great with PS4, once you learn what all the buttons do you will see they put a lot of thought into it. I think it was worth the purchase. Battery life is good for two days and the microphone is really good and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great headset highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset gives you optimal gaming sound with the pleasures of a wireless set up great for really hearing everything around you sleek look could be upgraded but over-all great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really are the best pair I've had in my gaming lifetime

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Terrific Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones for my son who plays video games frequently. He thanked me on several occasions due to high quality sound from this product. The headphones can be used both hard wired & wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset for PS4 on the market don't buy anything else

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and long battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say they work flawlessly and are very comfy can go on for hours playing and have no discomfort. The sound quality is great amd love being able to hear the enemy footsteps

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Great quality. Keeps a good charge. I would recommend this to friends. I bought a pair of the lower priced ones. Those are equally good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It was a gift. Very happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes the games more enjoyable. Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first gaming headset I've owned. Bought it to enhance PSVR gaming. I've used it for about a month so far and I'm pretty impressed. Comfortable to wear and good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound Quality is Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing with this headset. After wearing for extended lengths of time the earpieces tend to make your ears sore and the hard plastic head strap starts to hurt your head. The fact that there is no boom mic, I have been told my voice is crystal clear and doesn't sound garbled or fuzzy at any time. I am not sure of the purpose of making the sides fold in in versus making the entire outside of it with aluminium. I believe it would add to the strength of the headset versus another plastic joint to break like my last ones (older version play station gold headset).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Fortnite only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for my husband and he likes them but they are kinda bulky and heavy and after awhile he can’t wear them anymore. The sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and fit on the ears are great, even comfy with my glasses. Junk it complaint is that the top band is not that comfortable, especially for an hour or longer.

    I would recommend this to a friend