Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $64.99
Clearance
The comparable value price is $159.99

Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,476 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Fortnite only

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for my husband and he likes them but they are kinda bulky and heavy and after awhile he can’t wear them anymore. The sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and fit on the ears are great, even comfy with my glasses. Junk it complaint is that the top band is not that comfortable, especially for an hour or longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is well built and feels good while wearing. Sound quality is great. I had to tweak the audio profile on app to get more bass for my liking, but I'm happy with the product as a whole!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because they were an upgraded version of the gold edition ones that I had for three years or so. They finally broke so these are serving as a pretty good replacement. More expensive yes, but they don't give people in party with me a lot of background noice.

    I would recommend this to a friend
  • Pros mentioned:
    3d audio, Sound quality

    Rated 5 out of 5 stars

    Crystal clean

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Gold Set. This set is much better. Clearer sound, easier to separate chat audio from game audio. And the virtual 3D audio makes Warzone easier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    These headphones are amazing highly recommend them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are amazing, I had a wired headset before and it would make my controller spaz out now I play comfortably and with the 3D sound on it feels like your in the game

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is good, I had the previous gold headset and this is a far better headset the its predecessor . The build quality just feels like it is worth more, with the metallic finishes and the weight. It is difficult to find games that call them selves 3D audio enabled, but I know uncharted 4 is a game that uses it. I have played BF1 with this headset and it does a fine job. I like playstation accessories and accessories that looks nice. It is a solid headset, but if you don't care about wireless or the look of the headset. I am sure you can find a far cheaper headset that you will be more happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headset and a somewhat noticeable upgrade from the gold version, and quite comfortable. You’ll almost forget you have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Easy to hook up, reliable, good charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have an app on the PS4 where you can have custom sound mixes pre setup for various games. Light weight. Good charge. Was easy to set up and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Decent, not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten these to test if they sounded better than the SteelSeries Arctis 7. They sounded pretty good, but there were some major connection issues. I was sitting only about 8 feet from the PS4 and if I turned away from the TV I lost connection. Maybe it was just the set or the dongle that I got, but that seemed like a big problem. I ended up exchanging them back for the Arctis 7.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headset for the best price around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, 7.1 virtual surround sounds like the real thing. The battery last longer and recharges really fast. No more problems watching movies at night if my wife wants to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Quality Gaming Headset.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Sony Platinum headset after a cheaper brand of headsets broke for the 2nd time. This headset is amazing! Great sound quality, long battery life, 3D sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great phones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace to Sony Gold pair I had before that broke. At first was hesitant to spend the extra money, but am glad I did. Very good sound quality and comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sound for PS4

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for your PS4. Sound quality is excellent. Buttons take some time to get used to. Battery life is very good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT PRODUCT!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really good. Definitely better than the gold and the pulse! I've had the first 7.1 SS PS headphones for the PS3 and those were the best!! I still have them but they go out on me every now and then. My brother had the golds and I just thought the sound was way too low so I was iffy about buying new headphones but the new Platinum headphones are absolutely great! They don't have too much bass and you have to mess with the EQ a bit but once you get them going everything is good. I wish they were easier to adjust instead of doing it on the ps app inside the PS4. They're not as good as the ones for the PS3 but they're better than the golds which is great for me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wonderful headset, maybe a little expensive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the headset probably puts it out of reach of a lot of people and I'm not entirely sure that the pricing is justified. What I can say is this: 1) the sound quality is great, especially 3D audio in the very few games that have it. 2) the build quality is solid. I was concerned after reading reviews of the PS Golds, but this seems very sturdy and durable and after several months of ownership, I can report no problems. 3) the battery life does leave a little to be desired. I wish it lasted a lot longer, but it will get you through at least one long gaming session.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely amazing. they are comfortable, hold a charge for a long time. The ability to adjust game volume and chat volume separately for gaming is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Would Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Sony headphones prior to this. Decided to update with the same brand. Comfortable and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    You need to upgrade from the old model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the older model PS headphones which worked fine until they broke. Decided to get the platinum and couldn't be happier. Improved sound and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony PlayStation headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these Sony headphones for his PlayStation five. Whenever we purchase headphones for his game systems we always purchase the ones made by the original company. They are better quality and will last longer. I also always add these extended warranty through Best Buy for them just in case. That warranty is come in handy in the past and is in need when dealing with these gaming accessories

    I would recommend this to a friend