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Customer Ratings & Reviews

Your price for this item is $64.99
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The comparable value price is $159.99

Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,476 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love PS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I also bought the PS Gold 20th anniversary headset when they came out and loved those as well. The virtual surround works great to immerse you into the game you're playing. They're great for FPS so you can hear the enemy sneaking up behind you. They have a beautiful design, great sound, great microphone quality and they're comfortable. What more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are comfortable . Does a good job to block out background noise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS4, get these headphones. Very comfortable and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So far great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is surprisingly very light it feels sturdy and looks very nice the sound is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. There’s also a free app on the PlayStation Store that enables you to customize the audio based on the type of content you’re enjoying. The battery life is also impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any ps4 lover. Great sound quality, noise cancellation, and very comfortable. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Execellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played it with my playstation vr and the 3D sound works perfectly. Also, I can play for hours and no tired of using it.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    returned same next date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase a new pair of headphones for my PS4 Pro and kind of being fancy to replacing my Gold version, but I was wrong Gold version is way better than the Platinum in terms of comfort, connection and mic. I have checked it and compared with Gold myself over an hour and friend to ensure a fair judgment but I had to return it. not comfortable on head and BT connections drops during my playtime.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. The sound quality is amazing, and the ear foams provide a comfortable fit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very easy to use and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upgrading from the PlayStation golds he seemed a lot more durable and the 7.1 surround sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sounding headphones for Great for gaming. Comfortable around the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these solely for my PSVR and they’re the perfect fit. 3D sound is great and it’s been really nice to block out outside noise and play with decent sound when gaming in the wee hours of the morning so I don’t disturb anyone. I originally balked at the cost but have used Sony headphones in the past and I’m glad that I finally did get these. I can’t speak for the wireless connectivity or the microphone as I haven’t used them yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a gold headset for years, I decided to upgrade to the platinum. This thing is loaded with features and the sound quality is incredible. The only con is the comfort. I have it set to the largest possible but the rubber strap on top still sits on top of my head and gets uncomfortable after an hour or 2. Would still recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Have one of the best head set out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and wireless. The charge on the this head set last longer compared to the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome sound, not so comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this headset is by far the best. The sound is an upgrade from the gold headset. The buttons on the headset aren't very friendly to use because they are much smaller which make them more difficult to feel for. Also the headband although is much more durable than their previous version. Feels a bit more tighter on someone like me with a larger head. Which can become uncomfortable after 2 hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Very comfortable. Perfect for 16 year old.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Spectacular headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sets out to do what it it's suppose to. Might not be the best headset out there but perfect for Playstation fans

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and good battery life, good feel and make. Use it for all my games

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and comfort level with this headset. Also better construction with the rubber headrest.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the perfect headphones for gamers. Very comfortable, sound is great and even comes with app on your PS4.

    I would recommend this to a friend