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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,476 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy setup, great sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried some Turtle Beach headphones which sounded good, but setup was not as easy and you have to run an optical cable to the usb dongle... the Sony on the other hand are plug and play, start up every time I need them without any issues, the TB brand always required a setting adjustment or some trouble shooting. Save yourself the headache and get these, not worth the hassle to save a few bucks with the others!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Minor upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have had the PlayStation gold headset since the PS4 released and loved them but they were finally starting to wear out. I decided to upgrade and pick up the platinums (best buy price matched Amazon which saved me a lot of money). Overall they are a better build quality and have slightly better sound but you would not miss much getting the golds and you would save a lot of money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    no outside sound when playing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best on the market. i've use other head set and these are the most comfort and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset! Could be cheaper though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn't going to get the platinum I was going to get the gold.but he didn't like how flimsy the structure felt on the golds, what I really like about these is that it has a metal frame and it feels very sturdy. I love the 3D surround and the 7.1. Virtual surround sound, it really does make a difference going from a cheap 30 dollar headset to this, would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Got it Right This Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony finally got it right with these Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset for PlayStation 4, they've upgrade to a metal rim at the top and stopped using that cheap plastic which no matter how careful you were broke eventually. The sound quality has always been good but now I would say that it delivers great sound quality especially while using the VSS system.

    I would recommend this to a friend
  • Pros mentioned:
    3d audio, Sound quality

    Rated 5 out of 5 stars

    Breathtaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is breathtaking. Pairs well with my PSVR. Supports 3D audio as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound these produce. Incredible bass. Excellent quality and feel

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value since price drop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this first came out at $160 they were a little bit pricey but the price dropped to $120 has made this a fantastic value. I first purchased a competitors pair at $90 and was extremely dissatisfied. For $30 more of the difference in quality that I got with the Sony platinum headset was remarkable. Easily 300% better than the $90 pair. Simply the best sounding headset for a PlayStation Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and fits comfortably. Has a sturdy headband and great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ridiculously good sound is clear and clean. Very comfortable and easy wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Sound is clean and clear, and the surround sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones provide phenomenal sound quality and have a excellent feel.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear Surround

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically surround sound for your ear parts. Which is great when you're playing horror games like Bloodborne or Dark Souls 3. If you paired these phones with a good VR horror game, you'd probably feel like you're in a horror movie and make all the same dumb decisions that you yell at the characters to not make when you're watching a horror movie. A turn of the tables if you will.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alright, kinda liked the gold better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t put your voice back into the headset, so it’s like wearing sound canceling headphones, unlike the gold version. And the directional sound seems a little funny but prob just gotta get used to it. Good quality other than that. But the USB barely fits in my ps4 I have to unplug and plug in every time I use the thing, pretty annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product handles very well with play station great sound comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality And long battery life. My kids love the ear phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good sounding headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with my ps4 , they sound very good about 4-6 hours per charge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Durable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable headphones with immersive sound. Great for every day players.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound and reasonably priced.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is the best part of the sound. Easy to hook up and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very good gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and they sound awesome. Very easy to set up

    I would recommend this to a friend