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Customer Ratings & Reviews

Your price for this item is $64.99
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The comparable value price is $159.99

Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,476 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality sound and nice controls.decent price,fits nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved my gold headphones but it was time for new ones. and I have to say these are well made. and there lil tight but I think once I break in the cushion they will be better. but he sound is loud but good. I did have to return a pair because something was certainly wrong with them. you could hear it. but when I returned them and got a new pair they sounded great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent, for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless, built in Mic into headset, party and game volume buttons, mute. Terrific for getting into the sounds undisturbed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headset, love the virtual surround. Only 2 issues for me is comfort, after a long gaming session they are a bit uncomfortable, the headband makes the top of my head hurt and the ear cups my ears so I have to re adjust here and there. Great build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great sound, light and very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Much better than the gold headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset very comfortable and a vastly superior to the gold headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wife made me do it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Gold headphones for about 5 years and they worked great and still do. I bought the Platinum because the gold headphones "mesh" started to flak off and my wife said she was tired of cleaning it up. So far the Platinum work great and are a little bit more comfortable then the gold.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headset, feels premium and durable and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as headphones for gaming go, these would be the best deal for your dollar in my opinion. Ask best buy and they'll tell you don't is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Clear hearing and speaking. Great but.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Big heads beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this headset is decent, especially if you mess around with the settings on the sony audio app. Although fair warning, it you have a decent sized head, stay away. I know I have a biggish head but man did this thing squeeze. Mainly due to the honesty terribly designed rubber strap at the top, which is both UNAJUSTABLE and hard. Not to mention the ear cups are made of some cheap pleather which get pretty hot after using. I couldnt go an hour of use without taking them off get a break. Also if you play laying down or your head tilted down you'll sound like garbage since sony put a mic on the bottom of the ear cups for some reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sounds amazing, easy to install, love it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great headset! comfy, good quality, and great look.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Sony Wireless Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headset for gameplay. The best I ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Lightweight so can't tell there on comfortable around ears and sound amazing with the 3d/virual 7.1 on only wished they worked on my Xbox as well. Not a single connectivity issue connects and stays connected every time. Highly recommend price shop and price match at best buy alot cheaper at other places.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Great Sound, Really loud, Preset in app Headband is comfortable enough Game/Chat mode Value Cons Earcups small, may hurt ears No Qi charging mode Sound is very loud, can’t hear steps, no sound preset mode for first person shooters Mute button is like hiding

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones. Replaced my turtlebeach.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is pretty good. Sound quality is 10/10 for both game effects and voice audio. It’s easy to pair with the usb drive it comes with. Plug and play. I honestly have no cons with it. If there is something they could improve would be the battery life. Once I get the PS4 VR bundle later I will update this review.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great sound, comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality 3D sound experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is wonderful, it works well with PS4 games, and requires one USB port to plug in the sound processor drive. The sound quality is excellent. As for using it with PSVR, you will have to plug the 3.5mm audio jack wire into both the headphones and the PSVR headset. You still get 3D-sound but you can't control the volume. That's the only downside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is amazing for gaming and music sounds great too! These headsets don’t completely noise cancel but do a really good job at blocking out most noises going on around you during gaming but if using for listening to music I can’t hear anything else but music using these headphones. Great buy.

    I would recommend this to a friend