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Customer Ratings & Reviews

Your price for this item is $64.99
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The comparable value price is $159.99

Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,476 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but not great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is amazing. Functionality is awesome. -1 star for fit though. Pressure is either on top of head or near temples. Either way I adjust them I get a headache after wearing them for so long. Wouldn’t Recommend purchasing without trying a pair on first.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My son loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Sound is so clear and battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, great quality sound and the charge lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12-year-old son uses these headphones to speak with his friends and play video games and he loves them we have had no problems whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones, Great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the Gold headset and I am happy to say that this headset is built remarkably better. Sound is great but the button placement can be a little awkward. This headset is a great alternative for those without expensive 7.1 surround sound speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headset with great sound and battery life!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headset for a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is unbelievable very comfortable as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset next to Astros good battery life amazing sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not enough bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and all, but I really dislike not being Bluetooth and the bass is hardly there for games that have explosions or if you want deep gunfire sounds, can find better headphones for this price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High end VR headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the Turtle Beach 7.1 800x headphones, but when I stretch them over my VR headset I'm constantly worried they'll break. These headphones aren't as loud as my Turtle Beach's, but they do the trick absolutely. Very simple plug and play, high quality surround, and its even more amazing in VR. Worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has great sound and is super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Sweet headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet headset for ps4, wireless and awesome sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Audio

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with the PS4 Pro, this headset was made for hardcover gamers. Sony's audio tuning providing true 7.1 ambient and environmental surround sound is more than immersive. It provides precise audio feedback for location and positioning.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset picks up everything! The sound is clean and clear. The only thing I do not like is the mic picks up everything in the room and more! It is August2020 and I use it still everyday. It’s a tough headset and the Best Buy for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones, Better Potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, these really aren't worth it unless you have a PS4. Second, there currently aren't many games that support the Virtual Surround Sound mode, so you'll only really enjoy these at their fullest with a more limited selection of content. They are great headphones as long as you manage your expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much better that the Gold ones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a metal headband so they won't break like the gold edition ones (I've had several pairs). The sound is excellent and the noise cancelling works very well. Definitely recommend these for gaming. The only negative (not bad really) is that the buttons are much smaller than the golds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Next level gaming headset !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With these headphones you’re able to hear ambient noises your video games have to offer from the grass crunching beneath your feet to the fast pace breathes your character in certain games will make when their fighting enemies , every little sound is amplified with surround sound feature and this is a quality headset !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    3d sound is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download the headphone companion app and you can customize your eq and what not. Very comfortable. The only problem I have is that I usually leave the USB dongle plugged in, so next time I turn my PS4 sometimes they have trouble connecting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    GOOD BUT..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good headset and sound is great but I cant tell much of a difference in the quality from the gold addition. It also has a glitch in the sound once in a while for like 3-5 seconds where you cant hear anything. But overall I enjoy the headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Fits. No complaints.Good starter headset

    I would recommend this to a friend