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Customer Ratings & Reviews

Your price for this item is $64.99
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The comparable value price is $159.99

Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,476 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Husband loves this headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only headset my husband will use. This is the 2nd pair we’ve bought in about a year, so please be careful with you’re- can be broken easily! Sound is crisp, easy to use, folds up nicely if he plans to take it to a friends home to play. Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset! Way better than the Golds and long lasting

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    They are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You think spending $160 on a playstation head set you wouldn't need to connect a USB but you do sounds the same as the gold and the 3d audio is just mono wouldn't use but I do like the build and it is more comfortable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It is a good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what you'll expect it to be they works and sound good I am used to higher end headphones so of course I didn't expect it to be excellent and it did meet expectations. Not as comfortable as other Sony I have but it works out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The platinum....finally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. It's finally here! First off the quality is pretty good. A lot better than the golds. Sound quality is great, especially with the Uncharted sound preset from the companion. I have to say I still think the sound quality off the pulse elites are the best but this is a worthy successor.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, mic is hidden, sounds great, durable,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    really good headset, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset has great sound and build...it's lacking a good exterior boom mic that would give great quality. it's a little tight for people with big heads and isn't great mixing game/chat audio. sony still hasn't made a great headset like the pulse elites but this is right under it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mic Check

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and different option for sound is good. The mic quality might not be that good people I’m in a chat with say the mic is of low quality but it doesn’t affect me or the gameplay so in that aspect it isn’t a big deal. In my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Surround Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried a few different headsets on the PS4 and Xbox. These are the only ones with 7.1 surround included with the wireless. Not bad for headsets that I got open box for less than $100. Similar set ups cost over $200, if you can find them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got These as an upgrade from my Gold headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a much better headset than the ps4 golds the sound it much better and the button placement it much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamer Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES this headset. He has been quite a few, including many turtle beach and it wasn't until an employee recommended these that we have it a shot. It is pricey and you do have to be careful not to drop them, but quality wise he is impressed! Definitely add the Geek Squad protection, it's been a life saver!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great PS4 headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. I read and watched a bunch of reviews and it was good and bad reviews so I took a chance in these. I’m glad I did these don’t have bass to the point you want to listen to music but for gaming these are AWESOME. The surround sound and clarity. You won’t regret getting these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, comfortable, and easy to figure out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear and with compatible games the 3d surround sound is amazing. Materials is very good well built.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excited to see what PS5 brings!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m looking forward to see how the PS5 is going to use the 3D Audio! These really surprised me with her great they sounded with the games that support the 3D audio. I played Uncharted 4 with the 3D Audio downloaded to the headset and it was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before these headphones i had the golden ones and can i just say these are great gaming headphones, they have great noise cancellation and the 3D surround sound is very useful to spot enemies around you. I would highly recommend this product to all the gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the Best Purchases I've Made In a While!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphone. Crystal clear and definitely are 7.1 surround. The buttons are a little annoying as they are small. Make sure that you turn on the 3D surround button that is on the right ear cup; otherwise, you will likely only hear stereo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best gaming headphones available. I had a pair of the gold headset for a year and a half before upgrading to these. This headset is better in all regards. The only issue is that the volume and on off buttons are hard to see and activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset for Play 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I had the gold version, but this one comes with more comfortable adapters for my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    decent headphones.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn’t that bad. It’s no 300 dollar set by any means but you turn it on, it connects and works. They sound pretty good no cords and trouble free. Good for those that want something better than tv speakers but don’t want to spend hundreds of dollars.

    I would recommend this to a friend