Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,476 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. It sounds amazing and with the headset companion app, you can have custom audio depending on the game. I would recommend these 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great medium range head set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set I always buy Sony this is one of the best headsets I found for the price didn't give all the stars, construction could have been slightly better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for my gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our son, who loves these uses them nonstop. Husband uses them whenever he gets the chance to. Stands true to all the features. Would buy another set, might just have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this with a ps-vr and the combo works perfectly... the unique band on it allows for myself down to my 4 yr to wear it with out any adjustments

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My first headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these for the first time to play Resident Evil 2 on PS4 Pro and was completely amazed. You could hear every single droplet of water and distant zombie. I’m so happy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    7.1 Goodness!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from these are awesome! Playing COD with them are great and love using these for watching movies while the rest of the house is asleep

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use with my PSVR. The level immersion was more then I could have thought. Sound is as important as Visuals.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Standard PS4 Brand headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality. Sony PS4 brand headset so its designed for the console from the ground up. Easy to set up. Good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Was expecting better

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for Call of Duty. They look great. The sound is decent. virtual surround helps. Not very crisp, but maybe I need to adjust settings more? Biggest downfall for me is they are uncomfortable. Especially over the top of the head. Can't even wear for an hour until the pressure starts hurting. And Mic picks up some background noise pretty easily too. I'll be returning for a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, blocks out the noise in environment and can hear the sound from all around

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ps4 Platinum headsets

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these headphones! I use them mostly to play Call of Duty and the sounds are so real and precise especially the footsteps.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool gaming headset with premium sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my teenage son who absolutely loves it. He is an avid gamer and uses it with his PC. Rich surround sound and great for interactive play

    I would recommend this to a friend
  • Pros mentioned:
    3d audio

    Rated 5 out of 5 stars

    Better then gold edition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the pulse edition and the gold edition this is the best one , has 3D audio but for now only one game support it , but I'm sure it will be more games but I'm glad with the purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have many uses. Volume is nice, and the buttons are easy to reach. Blocks out noises also. These headphones are versatile. I like them a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical on sound quality at first and was curious to where the mic is at on these things but not having something in your face is pretty cool and all you do is talk out loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect match for PS4 and gaming

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a perfect match for my PS4. My friends purchased other brands and they could not hear all the stuff I could.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My first headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first headset for my PS4 so I really don’t have anything to compare it to. It works well I have no issues so what more could I ask for ?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset ever!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the BEST headset PlayStation has made. The audio is amazing and would probably never get a different kind of headset besides this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony platinum headphones

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. I use it for call of duty! It took me a while to get used to the virtual surround. But other than that great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Wireless Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to go with my PlaystationVR, as the bundled earbuds just weren't cutting it. These headphones are great, including a number of VR specific features over the "Gold" versions. The headphones fit nicely over the VR headset. My biggest complaint, though not enough to remove a star, is the headband is a soft rubber material rather than a padded foam of similar headsets. This harder rubber material tends to rub the top of my head wrong. It's not as bad as unpadded headphones, and it might just be my pointy head, but they can get a little irritating to wear for long periods of time. Still, the quality (hello metal headband) more than makes up for the rest.

    I would recommend this to a friend