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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,476 reviews
  • Rated 4 out of 5 stars

    Not too shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not that bad.. they are wireless, gives you the freedom to move around, and not be tangled up.. the only down side to them, in my opinion, is that.. after extensive constant use... i.e 30 minutes or so wearing them, they become very uncomfortable.. the cushion that looks to be very comfortable for extensive use suddenly becomes uncomfortable.. So it is up to the individual to really know what they like.. but for me.. I just know not to keep them one consecutively..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My game it’s completely different with it you can actually hear and appreciate all the sound around while you playing. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headset. The 3d surround sound is amazing on the games it supports it. Build pretty good. Wish it could be load though

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great wireless headphones my son can’t stop playing with his friends with them especially with this quartine going on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. The sound quality is amazing. It's quiet enought that I can play my game without it waking up my children.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    headsets are better than the ps golds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality and the aluminum frame seems to be holding up much better than the ps gold frame. I hope these last.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Platinum wireless headset (PS4)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The word said it (Platinum) I have been using it for a year and still perfect .I hear everything,With this headsets I’m like John Wick in Rainbow six siege

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my older Sony Gold Headset. I must say they have improved the sound and quality with the new headphones. Extremely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy man

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend loves these, says it changed his gaming experience and he can hear so much more. Noise cancellation for sure

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for Teens and Adults

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality, Worth the Money, a little Complex on Operations. Different from my Old Beats Solo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3D surround sound is awesome, I tried 3 3rd party Best buy gaming headset ...just get Sony it makes it so much easier, oh works for PS4 pro.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the Best but not the Worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like about this headset is that the volume is subpar. The chat volume exceeds the game volume and it’s hard to listen to them both at the same time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version of this headset so I had to upgrade when the old one gave out. Love everything about this headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headset and connect but sound quality so bad because what u pay u can't get my 39 $ headset sound grate and bass good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great of COD

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for PS4. Sound quality is very good and adjustments for voice, music, and gameplay sounds is a nice plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, not very comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound these produce is amazing, but they aren't very comfortable for my big head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good listening and the 3D surround sound is super solid for the games that support that but the mic is trash. 7/10

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headset, Convenient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, other party can hear very easily. The button design can be a bit confusing at first.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for great value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great quality Headphone. Great value. Works very easily and the sounds are Incredible clearly!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Such a great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset, its lightweight and sleek. I love that I has 2 hidden microphones. all my friends say how clear I sound.

    I would recommend this to a friend