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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,476 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good product. Or see online and came in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HEADSETS GAMING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST QUALITY ONLY DOWN SIDE IS WHEN IS WIRED CONECTED CAUSES STATIC

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey....but worth it! Definitely a must! Quality and crisp clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones cancel out all outside noise and let you hear the gaming very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound to bad they don't make them anymore. H4 points

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sounding headphones for the PlayStation 4 One of the only 3D sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, decent battery life. No big cons with this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son os enjoying these headphones. The sound and clarity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. You can travel a good distance from your PlayStation and still be heard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my play station over the head earphones.. sounds good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear quality sound, you can hear foot steps and sound direction also has a companion app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good set of headphones. Use these when I play online games

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolutely amazing. Bought 2 pair, worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Kinda bothers the top of my head after extended sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    PS4 Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound and bass. Tried playing on RDR2 and several FPS, did notice a little bit of a surround sound effect. The down side is the volume button got stuck a few weeks after purchasing. Also wish the ear cups would go down lower.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HEADSET

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE AND CLEAN SOUND, EASY TO INSTALL AND GOOD PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my gaming headset. Sound is clear and the microphone works great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them, way better than his old set. Definitely a step up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny!.... comfortable especially if you were glasses

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. It’s very clear and connects easily. If you don’t know now you know.

    I would recommend this to a friend