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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,476 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset, really great sounds, improved my gameplay!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really nice 3d sound. And I recommended best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them personally because they are very sung and sound is great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality n comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got on your head and over ears very well love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has amazing sound quality however the only thing it lacks is adjustment of size, it adjust by moving the ear cups but nothing else

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great sound through headphones, mic works wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headset I’ve owned. Definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the way they sound..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awesome.. The price is worth ir

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, connects easy when putting usb in ps4

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Over all great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and easy to figure out the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than gold

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them so far. Better overall quality than gold.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ps4 wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confortable and the most extreme sound experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i ever have great sound n good Quality I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for all around use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly suggest this to anyone that appreciates great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset overall.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Clear sound and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Quality - Terrible Design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. However, the two cons are that the head support is terrible. Very uncomfortable after a couple of hours. The button design is horrible. It is very easy to accidentally press other buttons.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever owned I can hear everything.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced music older Sony headset. Battery last much longer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphone for non professional pvp gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent overall sound. Kind of awkward finding which buttons you want to press when wearing them and you need to adjust volume or mute. They stopped working after a year but I enjoyed them.

    I would recommend this to a friend