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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,476 reviews
  • Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to drown out all the outside noise and not have to take the remote with me when playing with friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok headphones for my grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize that we could have purchased a comparable set for a lot less money. We still may take them back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 2 out of 5 stars

    Not sure if this is necessary

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a PSVR and wanted some headphones for the complete 3d audio experience. I don't think these sound any better than the earbuds which came with the PSVR. I think the quality is good and I like the wireless aspect. I think is a cash grab by Sony and I fell victim.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NICE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a superior product compared to the other Sony ps4 headsets. Comes in a big jewelry box for storage and a to go bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These far surpassed Turtle Beach and Astros. The only negative I see is how the Game volume and Chat Volume cannot be changed separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around really impressed with the headset. Some aspects feel really well made, and some feels cheaply made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for PS4. Easy to use. Battery life could be longer but sound clarity is better with wire attached.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the last gen PS Gold

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 major issues with this headset. - The USB dongle does not work via a USB hub I've using for old Playstation Gold and Corsair HS 70. The dongle needs to be directly plugged into PS4 Pro for it to work. - The rubber head band is uncomfortable I loved the old Playstation Gold but this new Platinum is disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play station finally got it right with this one. The metal piece across the top of the head was improved from the plastic previous model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones but not my favorites. Battery is short and fit could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is ok. I did notice that it could be louder, especially for the price. It feels good on the ears!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to price match this with Amazon and bought it in store. My first ever game headset and I am in love. I have a PS4 Pro and the VR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEADPHONES

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PICKE UP ONE DEVICE TOLD SALEMAN WHAT WE WERE LOOKING FOR RECOMENDED THE NEW THE PRODUCT VERY WELL AS USUAL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of this set. The first was a generation behind, and they broke after 4 years of regular use. Great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too similar to the Gold

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these be a nice upgrade to the gold headset but they’re pretty much the same.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good headphone for PlayStation, Idk why but on Xbox it’s always with eco the microphone...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset for PlayStation 4 - Black was a great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We can only hope.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had the OG gold and possibly a fat head and since this set has a metal overlay instead of plastic I switched

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They’re ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok. They sound pretty low but I can still hear everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth that much but they work good and get the job done

    I would recommend this to a friend