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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,476 reviews
  • Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced these with my old gold headset. Definitely tell the upgrade was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well integrated with the PS4 and works wirelessly with the switch when docked too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my gaming experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from just using a sound bar and my gaming is so much more immersive now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but not that comfy as the PlayStation gold

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh, Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I have Sony Gold headset and I’m comparing it against the gold. For the price I was expecting a better headset quality and sound. Sound is on par with gold, nothing special. The 3D only works with certain games so it’s useless. The headset feels very flimsy. The arm that bends near the cups feel like it’s gonna break after a couple months of use but I’m not keeping it long enough to find out. The ear cups presses really bad on your ears. I used it for 4 hours of game play and I had the worst ear ache and I never have ear aches. So I returned it the next week. It’s certainly not worth the money. Maybe $75 but that’s still pushing it. For now I’m sticking with Gold and maybe I’ll go and buy Astro A50 Wireless but the reviews kinda bothering me. I don’t wanna be disappointed after spending $300 to find out it’s a pos

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I would of kept these but the mic is horrible.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything else is amazing but the mic was a huge downside.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I wish was just a little better was the blue tooth connection. Everything else is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much my family love and sure i will buying againg.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality in sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience the best audio immersion with this pair. Involves you into the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Sound,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do these work flawlessly with PS 4, all features also work with my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound and great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing. Totally worth every dollar I spent and I’ll always be a member

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good and worth the money. not the best but not the worse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to download the headset companion app to adjust and save equalizer settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for.great for gamers. Would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones overall Cons: don’t have a roller sound up/down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it and its still kicking. Now they can stand it up and watch there shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great evolution of Sony’s headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game online with friends alot on Destiny 2, and this is the perfect headset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginners easy to use and works well with the PS4. Good price also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around I like the product, I can get a little uncomfortable when playing for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself is uncomfortable. Headband needs more padding for this price.

    I would recommend this to a friend