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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,476 reviews
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for playing online. Easy to use and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones best I've bought yet. Recommend everyone get these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints on this unit. Does what is stated. No problems at all with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had an issue with this product. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my purchase. This is the best product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son in college. He loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. Haven’t had any issues with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they were more comfortable but overall i fw the headset

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is alright but mic doesn’t measure up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound just isn’t as good as something you’d expect a $160 product to put out. Aside from the sound though, the mic is integrated into the earcup which means a few of your friends will always complain that it sounds like your mic is far away or that your voice is muffled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky I was on the site and this poppednup on my must get list

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these headphones took awhile to figure out how why no one can hear me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and it was a great idea. Person loves the headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! Price is good.. it's better than the more expensive turtle beach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for playstation 4 gamers And for begginers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son has been through several headphones and these by far are the best he has had,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Best Buy warranty my son was able to get another headset. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them all the time with my ps4. Grea5 sound and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Platinum still the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works excellent also works very good with the PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to my son and he loves it. He uses them in his barracks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good. Noise cancelation is not the best but really good for gaming

    I would recommend this to a friend