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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Platinum Wireless 7.1 Virtual Surround Sound Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the long battery life and wireless convenience, although some experienced connection issues. While the immersive 3D audio is praised, a few users noted the headset's weight and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,476 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AwesomeSauce...kid didn't break it yet. Both kids love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband he is absolutely in love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good helpful and fast with what I needed to get done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming experience for first person shooooter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best head phone Sony the best products I never have

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do NOT, NOT, NOT buy these if you have a big head!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great look great and fit my head like a vice. They seriously feel like they're trying to rip my ears off after an hour of gameplay. I will be returning these and that bums me out. My golds lasted me 6 years. They still work but are falling apart. These are just a terrible headset. I just hate these. Run Away

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my grandson he loves them yes he is spoiled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great and you should buy it! It also solved world hunger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and comfortable. It’s very simple as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and how comfortable this headset is!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had hopes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally trying something besides turtle beach. Liked the no boom mic feature and chat worked great but for surround sound in game my set was horrible. Everything sounded like it was behind you. Went back to turtle beach again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing thank you.............................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is okay. It's not as comfortable over long periods of time as the original Sony golds, also I don't think the sound quality or battery life is any better. It is a decent wireless headset but definitely overpriced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great game and a ton of fun to play. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, but they can lose signal sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but getting used to controls on ear still working on that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my son for his ps4 and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it would play in both ears but it's still good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer a smaller price but overall great product yeah.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming headset! The 3D sound is great!

    I would recommend this to a friend