Customer Ratings & Reviews

It’s fast, it’s sleek, graphics are amazing, and I can’t wait to play some of the games coming out exclusively for the ps5 this year like spiderman

I purchased the PlayStation 5 for my grandchildren for Christmas. I ordered it online with no problems. I just had to go to the store to pick it up, which was inconvenient considering I live 25 minutes away In another state. The day it was ready for pick up I went and did the curbside pick up without any issues. My grandkids loved it and a week later I haven’t received any calls to call Best Buy to fix it! That’s a good sign! Other than that I have no further information on how it operates. I’m taking no news from my grandkids means it’s excellent, working great and the best present ever by the best grandma ever!!

PS5 is great. I will say I never bought the ps4 pro. PS5 looks and feels amazing. Load times are very fast. Graphics are beautiful. Controller is great. No complaints here.

excellent and unbeatable without a doubt the best video game console in the world sold by the best at an excellent price, I highly recommend it

Yes, it’s not a gaming PC - but the PS5 has impressed me over the Xbox. The load times are fast, no issues at all with frame rates or graphics, and the interface was quick to learn. Astros Playroom is a fun game/tutorial for the family. Wish I could’ve bought the base system without the game and saved money but I know eventually I’d buy the God of War game. Working through the first God of War and love it. The extra $60 you spent on this version is worth the game - wished the game was on disk since I got the PS5 disk version. I also think the hard drive should’ve been a full 1 TB.

Works like a charm! No problems at all so far. Speed and performance is spot on. Played through the new Ratchet and Clank way too fast

This ps5 is absolutely fantastic! The build quality is top-notch, the features are incredibly useful, and it has completely transformed my kids gaming experience. I would highly recommend it to anyone looking for a consol.

Best purchased I’ve ever made in my life, so much fun to play with family and the graphics are sooo good

Great system, with free game. Graphics are amazing and runs very quiet. Dual sense controller is a game changer. Feels very good in hand. East upgradable with more space.

I love everything about it very fast, the graphic is beautiful I will recommend this as many times as possible

Great upgrade from ps4. Snappy performance and amazing graphics. Ragnarok is digital download. Love the disc drive. Still able to play blu ray discs and ps4 games.

At my time of purchase I was exhausted with trying to find a store,any store that had it in stock as usual Best Buy’s customer service representative went above and beyond their job requirements in locating what I needed and ensured the store had my item in stock by having the rep on the other end of the phone go locate the item,create an invoice and then email it to me to purchase it right then and there as they remained on the line until my transaction was completed.Great job once again Best Buy

Love it. The playstation controller is awesome and the performance of the system is great.

I upgraded from the 4 and I could not be happier. The differences in graphics and overall performance is a big reason to upgrade. Worth it for sure

I have been thoroughly impressed by the graphics and sound on the PS5. I cant wait to see their new VR2 once it is realeased. I also enjoy the DualSense controllers.

Best system ever!!! Im a die hard PS fan. Been using them since the 1st one and they are better every generation.

The PS5 has definitely shown its footing in the modern generation of consoles. Games look and play phenomenal, and the controller is outerworldly.

Love this PS5 and God of war is always good and intense!

This is my first Playstation console in a long time. I was so glad to see it was finally available in a store since it had been difficult to find for so long. The system is absolutely wonderful. It's super fast to start up and loads games very quick. The only downside has been that depending on which games you install, the storage can fill up very quickly. I think there's only about 600 and something gigs available. We ended up having to purchase a 2 TB expansion SSD to go inside the console, but it wasn't overly expensive and it was very easy to install.

Ive waited to get this till it was more readily available in stores. I ended up purchasing a few months back when the God of War bundle went on a short sale. Since then I havent been using my Series X much at all and the Playstation plus library is impressive. Storage of course could be a concern if you like to play more than 10 game titles at a time but the good thing is, theres plenty of storage expansion options available. Definitely have been enjoying this gen since ps4 pro days. Now I just need more free time to enjoy it.