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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2718 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,718 reviews
  • Rated 3 out of 5 stars

    Performs as advertised, but build quality is cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs as advertised, but for $30 it seems overpriced. The build quality seems very cheap ... seems more like a $15-$20 remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work as good as i hoped. Still end up having to use controller sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NO USE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I bought this and did not end up using it nor needing it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Clunky Cheap!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote seems cheap, Sony should know by now how to make a nice remote. I never use this for my PS5 and wish I did not make the purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Stick to the PS5 controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after 4 months and Sony wanted me to pay to ship it to their service center for repair. Last time I buy this piece of crap!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needs upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth the purchase. This is finicky with some apps, (i.e. rewind can be spotty), and even though it connects to a TV, you can only turn the TV on/off and change the volume, but you can't actually change the input, so, unless your TV is set to automatically select an input at power on, you still need a TV remote. Also does not have an audio jack for headphones, which isn't a big deal, but I think it would be better if it did have one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Zero ergonomics

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this remote because using a controller to navigate media is super annoying. However, this remote doesn't help much. The ergonomics are terrible, all the buttons are flat. The main directional buttons are all separated as well, which makes quick navigation harder. It also feels weird in your hand and there's no backlighting. If you do plan to use your ps5 primarily for media, I suppose this is your best option.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely makes watching anything on PS5 alot easier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used often

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this but don’t really use it. I think it might be beneficial for people who don’t have a smart tv and use their Ps5 instead.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not necessary to have if you play video games even a little and understand the controller

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Nice not having use my controller for my streaming services.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not particularly ergonomic. I feel like you have more control over the movie with the dual sense. There is no apparent hide menu option

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice to have but really not needed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed still having to use on screen menus for some functions when I purchased a remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE SHIPPING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ORDERED THIS ON MAY 25 2025. FEDEX KEEPS SAYING IT IS DELAYED. IT KEEPS SHIPPING BETWEEN WA AND OR FOR SOME ODD REASON WHEN I LIVE IN WA. IT WILL NOT LET ME CANCEL BECAUSE IT IS “ENROUTE” SO I AM STUCK JUST WAITING. IT IS JUNE 17 2025 NOW.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    garbage. do not buy for disc video playback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolute garbage remote in every way. i went into this knowing it was cheap/plastic feeling, and also that it had buttons that are essentially advertisements for services. my reason for purchasing was to 'skip chapters' while playing a bluray. you know how when you insert a bluray disc there's a never ending amount of ads, trailers blah blah. you have to skip past these each time. i was using the ps5 controller (R1) to do this. i thought hey, i'll get the official media remote... THE MEDIA REMOTE DOESNT HAVE SKIP BUTTONS, ONLY REWIND/FASTFORWARD who leaves off skip functionality!? sony, that's who.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t even waste your money on this. It worked fine for a few days then it stopped working. I had to sinc it with the ps5/tv again but after a few days it did it again and then I was not able to make it work again. It’s a beautiful design and very convenient to have it but it’s worthless if doesn’t work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very useful but it does function how it’s supposed to

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to pair with ps5 first. Doesn’t work right out of the box and the remote is a bit slippery to grab.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but ciuld be way better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done but buttons shoudl be more pronounced and for the love of god have an led backlight!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cool idea, "meh" execution.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty disappointed in the remote. It does the bare minimum it needs to, and can turn the console as well as the TV on and off, but all the current media apps, including purchased content on the PS store, are not optimized for controller use. In many media apps, controls still require a button press from the PS5 controller rather than just the media remote. I'd skip this and just use a PS5 controller.

    No, I would not recommend this to a friend