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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2718 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,718 reviews
  • Rated 3 out of 5 stars

    Not bad, can live without it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works with TV's and not monitors, doesn't actually adjust volume via PS5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase just wish it wasn’t white as horrible when I eat chocolate lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Order was canceled for no reason

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the remote and for some reason it was canceled but I don't need it now since I returned the council but still no understanding why it was cancelled in the first place

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    World recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this control!! I use this control more than I use the gaming controller. The only issue is it uses AA batteries instead of recharable batteries like the gaming controllers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient little remote and has Disney and Netflix buttons which is cool

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs voice :/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, but no voice functions yet :/ Other than that love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and well made remote. It’s great for using the Blu-ray and media functions, especially for family members that don’t want to use a controller to watch something.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda cheap feeling for the price. Gets the job done, though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Media remote for the PS5 that doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was a great addition to the PS5 but the performance is horrible. I bought my first remote and it connected quickly and worked for about 2 hours before completely failing to work. I spent the better part of a day troubleshooting to make it work and it would connect for a few minutes but stop working. I returned it and picked up a new one. But it was the same working for a bit then failing after a few minutes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great idea terrible operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly ever works. Will watch something and need to pause but the remote won’t work. Then trying to turn on Ps5 it a hassle. Also don’t try to lower the volume on your tv with is that never works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product keeps disconnecting from my playstation and my tv. Ive completely stopped using it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    failed quickly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started great and quit working within about 6 months. Disappointed in this one,.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to a more durble remote isnt the best for the price would of wait to the price dropped if i would of known but best buy deals when something is one sale is pluse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for out PS5 so we didn't have to use the controller. Needless to say, since it is so small, we tend to lose it. But other then that it works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one a few years ago when I got my PS5 and it worked great until recently. It wouldn't pair with my playstation no matter what I tried (changing batteries to the bigger size, turn on/off bluetooth) so i ended up getting a new one. Since the beginning of December i have gone through three. They work for the first few weeks but then there is bluetooth problems or the baterries are dead or it wont pair anymore even when you hold the PS button and setting button. Really hope they can fix this as it is a great accessory for the PS5.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Recommended for those with A/V Receivers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that useful. I couldn't get it to pair with both my A/V receiver and TV (Yamaha and LG respectively). Never use because there's no point to this if I can't change the volume or turn on/off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Seems like it should be seamless…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird connection issues between controllers and this remote. It’s not super consistent when you pick it up to use it without a controller already connected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Worked For A While But After About 5-6 Months It Just Wouldn’t Reconnect. I’ve opened it up even brought a new one same issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I am so thankful for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy a terrible item as well as trying to acquire it as well. Thanks Best Buy for a horrible experience yet again!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    if you have other option take it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my ps5 as my entertainment system and I don't like to switch shows with a controlled when I have guests. I am at my second remote. these break really fast IDK if they were even meant to last long.

    No, I would not recommend this to a friend