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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2718 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,718 reviews
  • Rated 1 out of 5 stars

    2 month life span

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality. Stopped working only after 2 months. Wont pair to ps5. Changed batteries. Nothing. Poor quality and its not returnable anymore. Is this how they get us to keep spending money? Shame. Cant even get a refund. Do better best buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not take fifty words to say that thus junk only works part time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective. Won’t work but can’t return since I threw the box away

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty, but not a must have.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, but its been gathering dust since i bought it. between smart tv's and firesticks, I find myself using my PS5 for just games and use other devices for multimedia and steaming. therefore not really using this remote as much as i thought i would. Plus i hate the dedicated streaming buttons. i wish they were blank and could be programmed to the services you want.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing First Attempt at an OEM Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This official Sony PS5 media controller is small, poorly constructed, and cheaply made. I'm very disappointed in the tiny size and build quality. Even the snap on rear battery cover has a flimsy and awkward design. If you are desperate for an OEM media controller for your new PS5, then sure, pick it up. If you don't need one right away and you value great design in every tech purchase you make, then wait it out for another iteration down the road that is of a higher quality. Disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its a remote for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably will never use it much, but its nice to have all the PS5 accessories

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Picky about what batteries to run on.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote uses a certain type of AA battery and won't resync when troubleshooting. Out of all the accessories that Sony has for its PlayStation, this one loses points for things that shouldn't even be an issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    hulu button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ita great but no hulu button which is sad... add hulu button so i can watch family guy and whatnot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i need it to do. Great hand feel. Setup was quick and easy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working almost immediately

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few weeks and now only barely controls the ps5, the rest of my media center...nothing. terrible item, avoid it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor effort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really lacking in controls. Only bought this because I was tired of using the game controls for movies but this is a poor excuse of a remote.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Work with some flaws.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works perfectly well with the PS5, but the the keys are hard to find in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it was in an easy to wrap box. Gave this as agift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item, no need to point it at the tv, it wiil work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    save your money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my husband and returned. he has no use for it, says it's overkill when you already have a tv remote!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money beware BB return policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas. He did not want it and found no use for it. Best Buy short return policy even after the holidays I was unable to return an unopened unused device. Next year I will rethink Best Buy as my go to store and moving forward will not purchased gifts or items I am unsure how they will be received. Very disappointed in Best Buy and its return policy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    When it works, it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing when it works. Then it stops responding. Now I have no clue how to fix it and it’s past the return date. Beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in the hand and very responsive. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice birthday gift for my brother, completes his ps5 set

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok for streaming, but a step backwards for blu ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this doesn't even have an eject button for ejecting discs like previous PS4 remotes

    No, I would not recommend this to a friend