Customer Ratings & Reviews

Very bad quality. Stopped working only after 2 months. Wont pair to ps5. Changed batteries. Nothing. Poor quality and its not returnable anymore. Is this how they get us to keep spending money? Shame. Cant even get a refund. Do better best buy!

It does not take fifty words to say that thus junk only works part time.

Defective. Won’t work but can’t return since I threw the box away

Great concept, but its been gathering dust since i bought it. between smart tv's and firesticks, I find myself using my PS5 for just games and use other devices for multimedia and steaming. therefore not really using this remote as much as i thought i would. Plus i hate the dedicated streaming buttons. i wish they were blank and could be programmed to the services you want.

This official Sony PS5 media controller is small, poorly constructed, and cheaply made. I'm very disappointed in the tiny size and build quality. Even the snap on rear battery cover has a flimsy and awkward design. If you are desperate for an OEM media controller for your new PS5, then sure, pick it up. If you don't need one right away and you value great design in every tech purchase you make, then wait it out for another iteration down the road that is of a higher quality. Disappointing.

Probably will never use it much, but its nice to have all the PS5 accessories

The remote uses a certain type of AA battery and won't resync when troubleshooting. Out of all the accessories that Sony has for its PlayStation, this one loses points for things that shouldn't even be an issue.

ita great but no hulu button which is sad... add hulu button so i can watch family guy and whatnot

Does what i need it to do. Great hand feel. Setup was quick and easy!

Worked for a few weeks and now only barely controls the ps5, the rest of my media center...nothing. terrible item, avoid it

Really lacking in controls. Only bought this because I was tired of using the game controls for movies but this is a poor excuse of a remote.

The remote works perfectly well with the PS5, but the the keys are hard to find in the dark.

I liked it was in an easy to wrap box. Gave this as agift.

Very good item, no need to point it at the tv, it wiil work

purchased for my husband and returned. he has no use for it, says it's overkill when you already have a tv remote!

Got this for my son for Christmas. He did not want it and found no use for it. Best Buy short return policy even after the holidays I was unable to return an unopened unused device. Next year I will rethink Best Buy as my go to store and moving forward will not purchased gifts or items I am unsure how they will be received. Very disappointed in Best Buy and its return policy

This thing is amazing when it works. Then it stops responding. Now I have no clue how to fix it and it’s past the return date. Beware.

Feels good in the hand and very responsive. Will recommend

Nice birthday gift for my brother, completes his ps5 set

this doesn't even have an eject button for ejecting discs like previous PS4 remotes