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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2718 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,718 reviews
  • Rated 5 out of 5 stars

    Works like it should

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes watching media much better than using a controller

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PS 5 Media Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working fine until the day it stopped working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient if you’re using your P5 to watch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, comfortable, perfect, beautiful, easy perfect

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite item. Cheaply made very lightweight and we find ourselves not using it at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unnecessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harder to get used to than the gaming controller..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This is ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this thinking I needed it but it does the same thing as my tv remote so it was a un needes item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just stopped working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller just stopped working properly one day. Changed out batteries and it still doesn’t work properly. Almost seems like it will randomly spam a single button I pressed. Sony just can’t figure the controllers/remote out this generation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote will stop functioning every 30 days requiring you to reset and repair the device. Issue is widespread.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely do not buy! It literally only worked for like the first week after that it just wouldn’t work!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unresponsive every time I tried to use it. Ended up returning it as I found the PS5 controller just worked better and faster. Unfortunate because my wife would have liked using this instead if it just worked right and responded to the buttons I were pressing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted maybe a month. Have to take batteries pit to h

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4th one….it broke like the others

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection plan. Last 3 have all broken. One got dangerously hot, other two just stopped working altogether.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is trash. This remote unpairs every single time. I have to pair it every single time to get it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the remote sort of works, I can honestly say dont waste your money on this. The microphone feature STILL doesn't work and it has been out for over a year. With Didney plus, the remote will input multiple times when you give a command. Thanks Sony for a very useless product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Have not tried it yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to try it yet because the bots are buying up all of the PS5

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited so long to get this and it was pointless. Son doesn’t use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total waste.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working pretty much within a month. I kept on disconnecting and wouldn't reconnect. Very cheaply made very very poor quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Media remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok i rather still use the regular ps5 controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working - Do not Bother

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote stopped working after about a year of light usage, absolute garbage.

    No, I would not recommend this to a friend