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Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $29.99

Customer reviews

Rating 4.6 out of 5 stars with 2694 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,694 reviews
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after two weeks. Absolutely worthless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the cover off to insert the batteries and now I can’t put it back on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Limited functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are better of buying the ps4 remote and using it with your ps5. This remote is useless for playing blu rays

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Required

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to buy it. A useless accessory in my lopinion

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken after less than a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve barely used it and it doesn’t work anymore. It is frustrating because I had it for less than a month but more than two weeks so it’s not returnable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    media remot ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defective item not to buy used one. better to buy new

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not enough buttons; this thing kinda sucks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just use the old one if you've still got it (PS4 media remote). I love that thing and all of its glorious buttons (which work fully with PS5). This thing is a joke. Don't bother.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap, not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels really cheap compared to their other accessories. Seems like an afterthought. Not a fan of the built in streaming service options but I’m sure Sony got a nice share for including that. This one’s a pass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor QA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and it didn’t work. Try to return it and was not helped.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Stopped working

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do no buy, not responsive after 1 month do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It would keep turning my PS 5 on

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't function correctly. My PS5 would cut on by it self and I thought is was PS5 not working right. I took the batteries out of the remote and it stopped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wheres my Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item was giving to someone else after being told it take 24 hours for me to change the pick up to my wife and then they still game it to someone else absolutely ridiculous!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MaybeI just got a faulty remote. It keeps disconnecting from my PS5. Hard to recommend when it only works 10% of the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Turns ps5 on at bad times

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works while using but it turns on ps5 when not wanted. I have to take the batteries out when not in use so it doesnt run all night.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy somehow mixed up my remote with someone else’s camera. Waited around 10 minutes just for them to tell me all they could do was return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont know the current quality, bad at launch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it at launch, broke within a week of using it. No physical damage done to it, batteries were replaced, just stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont bother

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a worthless product. limited control options and it completely quit after about a month

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usefull but the buttons aren't that great. The buttons get stuck at times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I’m still looking lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a chance to use it yet I’m still trying to find ps5 gaming system I’ll let you know when I do I have all the accessories

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has never worked and doesn’t even have a Hulu or prime video button either

    No, I would not recommend this to a friend