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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.6 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation 5 Media Remote for its ease of use, well-thought-out design, and convenient size. Many appreciate its quality, compatibility with the system, and ability to control TV functions and enhance the streaming experience. However, some customers have expressed concerns about the battery life and button placement, while others wish for a backlight feature and a more stable connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,729 reviews
  • Rated 2 out of 5 stars

    Ps5 remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to a more durble remote isnt the best for the price would of wait to the price dropped if i would of known but best buy deals when something is one sale is pluse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for out PS5 so we didn't have to use the controller. Needless to say, since it is so small, we tend to lose it. But other then that it works great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Recommended for those with A/V Receivers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that useful. I couldn't get it to pair with both my A/V receiver and TV (Yamaha and LG respectively). Never use because there's no point to this if I can't change the volume or turn on/off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one a few years ago when I got my PS5 and it worked great until recently. It wouldn't pair with my playstation no matter what I tried (changing batteries to the bigger size, turn on/off bluetooth) so i ended up getting a new one. Since the beginning of December i have gone through three. They work for the first few weeks but then there is bluetooth problems or the baterries are dead or it wont pair anymore even when you hold the PS button and setting button. Really hope they can fix this as it is a great accessory for the PS5.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product keeps disconnecting from my playstation and my tv. Ive completely stopped using it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order was canceled for no reason

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the remote and for some reason it was canceled but I don't need it now since I returned the council but still no understanding why it was cancelled in the first place

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    failed quickly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started great and quit working within about 6 months. Disappointed in this one,.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Seems like it should be seamless…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird connection issues between controllers and this remote. It’s not super consistent when you pick it up to use it without a controller already connected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Worked For A While But After About 5-6 Months It Just Wouldn’t Reconnect. I’ve opened it up even brought a new one same issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small but tons of features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size may be small, but the features make it big. Lets you control your ps5 while your controller charges, so you can watch a video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for media

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because you can't watch movies or media apps without turning off your PS5 controller without stopping the show/ movie.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2 Weeks of Fun, then NOTHING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for about 2 weeks, then half of the buttons stopped working. I switched batteries to brand new ones, but still only the power and volume buttons work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't reliable and is a piece of junk. I can't believe Sony sells it. It also drained the batteries quickly for no apparent reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice remote, but bad connectivity if it connects.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is possibly the worst remote Sony has ever come out with for PlayStation's. My PS3 remote was amazing back in the day, but this remote is just all around bad. If and when it connects to the PS5 it works, but sometimes it takes a long time to connect or doesn't connect at all. I have tried new batteries, and also disconnecting and reconnecting the remote to my PS5. But in my opinion, this is not a good remote. Wait for a good aftermarket remote to come out. even the buttons are really flat and don't light up making it hard to use in the dark.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works okay. The battery runs fast but it’s nice to have a convenient way to watch movies and streaming services

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    if you have other option take it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my ps5 as my entertainment system and I don't like to switch shows with a controlled when I have guests. I am at my second remote. these break really fast IDK if they were even meant to last long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pointless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt make sense to need abother remote. Also i dont like tbat tou cant control anything else with it. I returned it because it’s unnecessary.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the PS5 for all our streaming and tv, so this is a great remote for out on the coffee table with everyday use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I am so thankful for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy a terrible item as well as trying to acquire it as well. Thanks Best Buy for a horrible experience yet again!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony scamming with this remote

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is awful. Works great initially but once your batteries die and you switch them out for new ones. The remote will not connect to your ps5 and the only thing that will work is the tv controls of the remote. Avoid this! I have bought it twice and feel scammed

    No, I would not recommend this to a friend