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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.6 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation 5 Media Remote for its ease of use, well-thought-out design, and convenient size. Many appreciate its quality, compatibility with the system, and ability to control TV functions and enhance the streaming experience. However, some customers have expressed concerns about the battery life and button placement, while others wish for a backlight feature and a more stable connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,729 reviews
  • Rated 2 out of 5 stars

    When it works, it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing when it works. Then it stops responding. Now I have no clue how to fix it and it’s past the return date. Beware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    save your money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my husband and returned. he has no use for it, says it's overkill when you already have a tv remote!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not take fifty words to say that thus junk only works part time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money beware BB return policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for Christmas. He did not want it and found no use for it. Best Buy short return policy even after the holidays I was unable to return an unopened unused device. Next year I will rethink Best Buy as my go to store and moving forward will not purchased gifts or items I am unsure how they will be received. Very disappointed in Best Buy and its return policy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it was in an easy to wrap box. Gave this as agift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item, no need to point it at the tv, it wiil work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective. Won’t work but can’t return since I threw the box away

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in the hand and very responsive. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice birthday gift for my brother, completes his ps5 set

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok for streaming, but a step backwards for blu ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this doesn't even have an eject button for ejecting discs like previous PS4 remotes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it should

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes watching media much better than using a controller

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working almost immediately

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few weeks and now only barely controls the ps5, the rest of my media center...nothing. terrible item, avoid it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient if you’re using your P5 to watch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, comfortable, perfect, beautiful, easy perfect

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite item. Cheaply made very lightweight and we find ourselves not using it at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unnecessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harder to get used to than the gaming controller..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This is ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this thinking I needed it but it does the same thing as my tv remote so it was a un needes item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS 5 Media Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working fine until the day it stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just stopped working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller just stopped working properly one day. Changed out batteries and it still doesn’t work properly. Almost seems like it will randomly spam a single button I pressed. Sony just can’t figure the controllers/remote out this generation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unresponsive every time I tried to use it. Ended up returning it as I found the PS5 controller just worked better and faster. Unfortunate because my wife would have liked using this instead if it just worked right and responded to the buttons I were pressing.

    No, I would not recommend this to a friend