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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.6 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation 5 Media Remote for its ease of use, well-thought-out design, and convenient size. Many appreciate its quality, compatibility with the system, and ability to control TV functions and enhance the streaming experience. However, some customers have expressed concerns about the battery life and button placement, while others wish for a backlight feature and a more stable connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,729 of 2,729 reviews
  • Rated 5 out of 5 stars

    Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this remote! Very reliabe and helpful throught the day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you use streaming services on PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote. The “arrow” buttons are small but overall not a bad purchase especially if you like to watch movies/tv on PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote is better than my other one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is probably the coolest remote i've ever been through! I dont have the PS5 yet but i know the media remote is one of the coolest remotes

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Highly overrated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience this is the worst of the first party accessories for the PS5... if you accept it for what it is, a basic streaming remote then it will probably work fine for you. However, if you ever want to watch a DVD / BluRay then there are some clear misses. First there is no chapter skip and Sony's pop up menu on the Playstation is still very clunky after all these years (this feature didn't get a PS5 upgrade). Second, good luck opening this up without a crowbar (or a butter knife), I thought for sure I was going to break it when I opened it the first time. Finally, my remote recently started powering on my PS5 when I simply move it... literally not touching any buttons, just picking it up and moving it. I ended up taking the batteries out and just not using it... I only wish I had returned it within the return window.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and syncs right to my tv no problem. Slim design and light. Be sure not to drop it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Garbage tech, out of batteries within days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony should be ashamed, this remote runs out of batteries within days. It requires you to press buttons multiple times. Garbage garbage garbage

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Went out after 1 1/2 year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went out after 1 1/2. Loved it while it worked. Have to rebuy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy doesn't replace defective items

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the buttons stopped working in less than 2 months and Best Buy apparently doesn't stand behind anything they sell after 14 days. They told me I had to go through Sony who just gave me the run around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice brick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lovely white excrement didn't work out the box. Playstation wouldn't lift a finger to replace it.

    No, I would not recommend this to a friend