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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2696 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation 5 Media Remote for its ease of use, well-thought-out design, and convenient size. Many appreciate its quality, compatibility with the system, and ability to control TV functions and enhance the streaming experience. However, some customers have expressed concerns about the battery life and button placement, while others wish for a backlight feature and a more stable connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,696 reviews
  • Cons mentioned:
    Backlight

    Rated 5 out of 5 stars

    Great remote for streaming content on PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the remote. My PS5 is my primary media streaming device in my home theater setup, and I was getting tired of using the DualShock remote every time I wanted to stream a movie. The remote is very streamlined and has good connection. I just wish it was backlit for use in dark rooms. I also like the pre-mapped shortcut buttons, as I watch a lot of YouTube on my PS5 so having an instant shortcut is convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store vaule add

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Optimal Ps5 Tv controller that maximize the battery life & helps keep the game controller off whislt enjoying media entertainment. Best Buy had it right on hand, did not have to wait on shipping { online had 5 days shipping lead time!}. Grateful for the in store pick up options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely needed if your a kick back game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great way to maneuver through the Home Screen! You can change the volume of the TV from the remote so if you have 2 like myself, this isn’t a bad feature! I love how you can turn on the PS5 from the home button on the remote and if you’re in the mood for Netflix or YouTube, you can access it from the remote without having to do it yourself! Overall great item!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, the dedicated buttons are awesome! Build quality is good and it feels nice to the touch. It has a little weight to it once you get the batteries in it as well. If I had to make one change I would wish the Spotify button was Amazon instead. But other than that it was very easy to setup with my PS5 and it even controls my Pioneer Receiver sound, which is sweet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv control

    Rated 5 out of 5 stars

    Great Media Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great media remote for watching movies or streaming on the PS5 rather than using the controller. Pairing is very easy with the console and you can set it up to control your TV. The only con I have is that if you also have a sound bar that is a different make than the TV it will not control both.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good Media Controls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great way to use your PS5 as a media centered. You can turn the console on and off, it comes with batteries and very quick to program. It does feel a bit cheap on the hands but is lite and small.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Button placement

    Rated 5 out of 5 stars

    Gret remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in hand,super clean . This remote is a bluetooth remote. Its always connected so it maybe drain the baterry fast. Use rechargeable batteries. Some buttons are in a position that its hard to see or feel at night or dark places. Find my self turning on the lights to see the buttons. But its a good remote that matches the ps5.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ps remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is battery life. Its not bad but dies faster than you would think.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A PlayStation 5 Essential

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to invest in if you own a PlayStation 5. On top of being able to connect directly to the volume and power of the TV your console is connected to, it works exactly as intended and is extremely durable to potential damage. The buttons and aesthetic of the remote stand out and are unique. The grip and feel of the remote may take a few days to get used to (especially if used to another remote), but that shouldn't deter anyone from adding this accessory to their collection. The most significant novelty of this product is that it provides an alternative to having to rely solely on a game controller or a universal TV remote. It essentially eliminates the burden of needing to have a controller in hand to control your system.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Console Media Remote Thus Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly satisfying peripheral. The IR functions that allow it to learn how to communicate with your television are simple to set up and while they only cover the basic functions of TV volume and power, that's enough to function as the primary remote if your console is your primary entertainment device like mine is. In comparison to the PS4 remote, this one connects with the console much faster, so you're spending more time engaging with the desired content than waiting for the remote to at first connect. Sleek, simple design and the specific streaming platform buttons make it even easier to simply jump to the content you wish to view. Only thing I'm not a fan of is the rounded bottom of the controller. It doesn't lay flat or still. It has a tendency to rock and rotate on the table when you set it down. I'm a little nitpicky about that kind of stuff. I like my products to lay flat and remain still when I set them down rather than run the risk of them falling onto the ground and becoming damaged. This is minor and doesn't take away from the overall product experience. Overall, this is one of my favorite things about the PS5. Highly recommend to any interested parties.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Console Media Remote Thus Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly satisfying peripheral. The IR functions that allow it to learn how to communicate with your television are simple to set up and while they only cover the basic functions of TV volume and power, that's enough to function as the primary remote if your console is your primary entertainment device like mine is. In comparison to the PS4 remote, this one connects with the console much faster, so you're spending more time engaging with the desired content than waiting for the remote to at first connect. Sleek, simple design and the specific streaming platform buttons make it even easier to simply jump to the content you wish to view. Only thing I'm not a fan of is the rounded bottom of the controller. It doesn't lay flat or still. It has a tendency to rock and rotate on the table when you set it down. I'm a little nitpicky about that kind of stuff. I like my products to lay flat and remain still when I set them down rather than run the risk of them falling onto the ground and becoming damaged. This is minor and doesn't take away from the overall product experience. Overall, this is one of my favorite things about the PS5. Highly recommend to any interested parties.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Very amazing remote.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works very well. I wanted to use my playstation like a tv box and this helps me very much.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great...but I knew what i was getting...i had one previously but the battering destroyed the remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Makes Movie Watching on PS5 Easier

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Remote for the PS5! Makes it simple to watch movies in whatever service you wish. My only gripe is how complicated it is to eject disk, but that is more of an issue with the clunky navigation of the PS5. However, if there was an eject button on the remote... Still a good investment to make movie watching a little easier on the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Convenient and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. App buttons are convenient and it gives your controllers a break to stay charged.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    It’s a remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to pair with PS5 and our Samsung TV. We use it daily and have no complaints. The easy buttons to watch Netflix and listen to Spotify are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Easy to use and setup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process was really easy. The remote itself comes with batteries and it doesn’t feel cheap. During the setup process it automatically detects your tv or monitor and syncs with your device. A MUST BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button placement

    Rated 5 out of 5 stars

    No More Dropped Controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best for my wife and kids. No more dropping a $60+ controller while watching movies. The additional Disney and Netflix buttons are terrific. Still accidentally change still occurs with how easy it is to bump a button though. At least if you drop it the replacement won’t be another controller. Works fast and is easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good remote, battery life is not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is useful but the battery life sucks. I think it's the Bluetooth connection that drains it. It would be a lot better if the batteries were built-in and rechargeable like the controllers. Mine last maybe a few months, compared to a TV remote that's garbage. I use my PS5 for nearly everything on my TV, so they get a lot of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don't have to use controller anymore

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this remote, seemed so silly when i first heard it existing but so many times when using the controller to watch shows and I'd accidentally bump a trigger/button that paused or changed what i was watching. Don't have that problem with this remote anymore.

    I would recommend this to a friend
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