Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.6 out of 5 stars with 2723 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation 5 Media Remote for its ease of use, well-thought-out design, and convenient size. Many appreciate its quality, compatibility with the system, and ability to control TV functions and enhance the streaming experience. However, some customers have expressed concerns about the battery life and button placement, while others wish for a backlight feature and a more stable connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,723 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Very useful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well thought out design. Can control my TV & PS5. Was very easy to sync up and have ready in under 2 minutes.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I’d buy it again

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Connected perfectly and works well! Good if you’re wanting to stream through your PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a media remote.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is a great investment if you're going to use your PS5 as a DVD player. It does feel like the buttons could be better labeled. And the quick keys seem to be too easy to press.

    I would recommend this to a friend
  • Cons mentioned:
    Button placement

    Rated 1 out of 5 stars

    Janky

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the remote paired up easily and works fine. The detractors are too big not to mention. Those 5 buttons at the bottom that were intended to be oh-so-handy. Let's start with the media buttons. You can't reprogram them or disable them. Personally, of the 4 pre-programmed buttons, I have a subscription to Netflix. That leaves me with 3 useless buttons. Except that they're not completely useless, they're actually a pretty major hindrance. They press very easily so if you say, set the remote on the couch and then accidentally sit on it, there's a very good chance you just interrupted whatever you were watching to load Spotify or Youtube. Not only can I not use these buttons for their intended purpose (because I don't use those apps, maybe someday YouTube will make it into my regular viewing I guess?) they actively work against me, daily, when I'm using an app that I actually do subscribe to that maybe just didn't want to pay Sony to be represented on their remote. The PS button has the same issue but to a much lesser degree. It seems to happen less frequently for me and if it does I just press it again to close the overlay it brings up. Maybe relocate this towards the top in future versions of this janky remote so it doesn't come up. If this were the only problem I'd definitely consider it workable. The media buttons are absolutely worth avoiding this remote for. If they add some sort of "Safety" feature in an update so that it's not interrupting my programming on a daily basis I would up this to a 3 or 4 star review but even then the simple fact that they're not programmable is silly and a pretty major detractor. Don't waste your money unless you're aware of the exact placement of your remote at all times or you will almost definitely run into the same problems and REALLY like Youtube and Spotify.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not too bad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar remote, quick connection to PS5, affordable, can also be used as a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been needing a remote for my PS5 just for watching tv purposes I’ve gotten tired of using my controller

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good ergonomics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small and handy, seems quite comfortable to wield.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for Using PS5 to Stream Movies

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little remote. I use the PS5 to watch streaming Apps and the remote paired with my TCL TV and sound bar perfectly. Now I only need one remote to control 3 products. Much better than using the controller for using the streaming apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s comes in handy if your dog chewed your tv remote up. I stream most of my stuff on my PS5 now but if I want to set a sleep timer or change tv settings I have to use the mobile Samsung app to do so but overall this does control my sound bar, and power of my tv as well as PlayStation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i use it on the daily if my remote breaks I’m buying Another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition to Ps5

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony totally outdid themselves in every single way this little remote does more than an expensive remote I paid $99 for on sale. Good job Sony and voice activated for cheap the Game system was hard to get but everything all the accessories are worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    recommend

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item for people that use their Playstation 5 for media and dont want to be carrying their controller everywhere. It has a decent battery life. Easy to Setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no issue after a year of constant use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres really no need for it besides for the aesthetics. Very simple and easy to use. The buttons are very sensitive if your ps5 is off and you accidentally touch a button itll turn on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that i can use the remote instead of my PS5 controller. Sometimes the audio function will pop up every once in awhile. Overall I'm glad I bought this remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok remote

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok it’s not the best controller it’s missing some features when you’re doing stuff on the apps or logging into stuff you still the the controller for but if you’re using it strictly for media it’s better having that small remote in your hand then the big controller to do stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation Media Remote

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great media remote, Bluetooth connection, one small issue is that the four shortcut buttons are not programable. Other than that it works great! XBOX needs to follow this setup!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect, save for one issue: I wish the buttons were backlit. Keep this in mind if you buy this. You will have to have the button layout memorized in a dark place. Otherwise, we all know sony makes quality products. Would have been willing to pay a few dollars extra for the backlight feature.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Useful but not quite user friendly for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact design, rear battery cover fits a bit odd though and I’m not a fan of it not having corresponding O, X, square and triangle buttons. I’ll probably end up getting an updated version when another comes out like they did for the PS4

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't explain how handy it is to have an actual remote for my PS5. We use it to watch movies, and while technically you can do that with controllers, it's just more intuitive having a remote.

    I would recommend this to a friend