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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1577 reviews

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95%
would recommend
to a friend

Customers are saying

Customers recognize the PlayStation VR for its great VR experience, immersion, and comfort. Some customers mention experiencing motion sickness and wish the resolution was better. Others complain about the cumbersome wires and wish the headset was wireless. However, many find it provides a great gaming experience and is fun to play with, especially considering the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,577 of 1,577 reviews
  • Rated 5 out of 5 stars

    The Future is Here

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed. It was my first experience with VR and I am blown away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it today and I just installed at home. What a way of game changing! The way to go Sony! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny! i was burned out on games until this! it will jumpstart your gaming passion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt the real experience of game with this virtual bundle. Amazing experience. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing product for the everyday use to get thing done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great! You know

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All these years we've waited for good vr, its here. Now

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    you get bored after using it a couple of months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    playstation vr is a advanced equipment at launch not many games came out for it which makes it very boring already. you need to be 8 feet away from the camera for it even function with the move controllers. i had to use my dualshock controllers i wanted to use the move controllers to enhance it better. but unfortuntely i need more space. this is a good concept but most people dont have alot of room to play. now i am taking a lose on this lesson learned i saw articles online before purchasing about the space i didnt pay any attention and bought it for the hype.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's funn but motion sickness is real,I took one star off because cable on set it's uncomfortable,and another star for not having any game that feels complete.Really cool idea,and it does feel like your in it,so if you got extra funds it's not a bad purchase,I am sure better games will come out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HDR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS4 pro and an HDR TV with this connected all non-vr games will not be able to be played in HDR. If you want to play in HDR you must disconnect the processor. Serious flaw Sony!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation VR Worlds Game Disc is not included.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony. It is not fair for those of us who already have PS camera and move controller while you don't include the PlayStation VR Worlds Game Disc on the $399 Core version. So disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As most of you know if you have tired to buy this it is out of stock. I was lucky enough to get one at Christmas. The googles had a defect a red line shows. I took it back for exchange but none were in stock and none to order because their warehouse was out of stock as well. So they say check back they should be getting more. I keep checking back none. So my receipt says no exchange or money back after the 15th but you have none in supply. So no rain check or promise to replace. Just call Sony and see if they will replace it for you. You lost a customer Best Buy! I like the product just not from this store!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth it Just a gimmick!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid mine off in march when pre-orders where available and boy was i wrong to purchase it i returned it the next day all the games are gimmicky thank god they accepted my return i can't picture v.r. lasting to long the strain on eyes people with nauseous i personally regret the purchase and a buddy of returned his also from what i hear there have been alot of returns so don't fall for the there sold out if you really want one you can find it just make sure its for you and try to demo it before buying...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this device unless you plan on upgrading your console to the new Playstation Neo coming out this year. The current ps4 cannot run the VR games as they should be run and will cause lag and screen tearing. This is not what you want in a video game, especially one like VR. The reason for the PS Neo is VR. You have been warned, if you do not believe what I have written, then you should research it yourself, save your money unless you plan on the upgrade to Playstation Neo.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Strange/weird

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When playing the game u use your two hands to play the game maybe legs too. The game is only for 1 player maybe multiplayer mode on online.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Image Drift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Image Drift some users mentioned is very real. I'm returning mine today. This is so frustrating. Sony refused up until very recently to address the issue, and just came up with some "fix" that worked for NOBODY! I've waited 2 months after release just to be safe before buying it, but I should have known better with Sony..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Must get better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen door effect is always there. Also non vr games is not clear as vr games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Camera Required, Not true VR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where is the outrage? It requires a CAMERA, which people were SO AGAINST to begin with, and now, nothing? All this is a remake of the old motion controllers with a camera, but you have a screen on your face. This is NOT true virtual reality.

    No, I would not recommend this to a friend