Customer Ratings & Reviews

Not being able to be compatible with VR1 games makes it feel not worth the price, not enough family or group games compared to previous version.

I ordered this bundle open box excellent condition which is guaranteed to have all items included in functioning condition. I received the item with the game code already redeemed. I contacted Best Buy. They would not provide the missing game. They would not exchange for a bundle with the missing game. They presented my only options were to keep it without the game or to return it. I pointed out that the open box excellent condition was supposed to have all included items. They refused to do anything to honor the listing. Completely unacceptable customer service and inaccurate product listing, I do not recommend buying from Best Buy.

Came with right joy stick not working. Have not had the ability to use it

I purchased this due to the recent sale, and was looking forqard to recieving it. However, the PSVR2 I recieved is already open and clearly used. There is dust and various detritus in the box, and one of the lenses of the headset is dirty. I did not purchase an open box product, nor did I recieve a further discount due to the product having been used. The sale also ends today, and it isn’t in stock nearby, so I don’t really have too many options available to actually get a new product like I paid for. The code for the game is unused at least. Be wary if purchasing this from Best Buy. I’d only buy in person or from Playstation directly.

Doesn't connect to smb or pc, so it's limited to the Sony catalog. Quest offers out of box connectivity and easy compatibility to other devices.

Sucked made everyone puke that tried it. If i wanted to barf id save 500 bucks and just go drinkin.

It might be me but 20 minutes with this thing resulted in 2 hours of nausea.

The experience may be good, but there are not enough games. I don't think it's worth $650 for one or two games

Such a let down. Truly could be more but with the horrible game selection this was a waste of money in my opinion.

Boring. Not many good quality games. My 12 yr old has only used it 2 times since Christmas.

It Suck controllers do not work even when set them.

I finally took the plunge and bought one of these during the Best Buy black Friday sales. Couldnt pass up for $350. Set up for tjis is not difficult but takes a lot of time to find that perfect sweet spot so the picture is not grainy and blurry. I returned after a couple of say becuase the picture quality is terrible. If ypu're okay with low quality graphics and buy it for what it is, then go for it otherwise I would stay away from this and wait for next gen VR as this is a complete cash grab from Sony.

Bought open box excellent and received heavily used that used for trying out (probably worn by 1,000+ people), no manual, no game, and for 350?? Don’t trust open boxes.

It was an out of box purchase. Whomever had it 1st, swiped the game code.

console won’t connect no matter what i tried unplugging my ps5 and restarting it and nothing happens

It broke, the cushion coming apart not even a year and its coming apart SONY does not help at all. Geek squad either not worth it.

This is a disappointment for Sony. Purchase this product as a Christmas gift and the product has so many defects after setting up the Play area. The Primary issue with this product is the in game play controls does not work. I had to reset the controllers every time I start the game. This process had to be repeated with 5 other PSVR 2 games. Rushed product with no support from Sony since launched. Terrible product from SONY.

Haven’t been able to use it. Bought open box excellent conditions but game wasn’t in there no code or nothing called customer service after 8 people I had to repeat my situation they finally told me I was going to get gift card for 59.99 in the mail couldn’t be issued via email even though product was purchased online crazy worst customer service I haven’t received no email about how they are going to resolve that’s what I was told and nothing in the mail as well it’s a little early for the mail because it’s Been 6 days and they told me 7 to 10 days but the fact the the man over the phone couldn’t send me an email stating what he was saying is bizarre to me when that’s how they identify you name , email, telephone crazy what a disappointment Best Buy

First and foremost, PSVR2 is better than PSVR1 in every single way. The graphics are far better, the tracking is far more accurate, no need for an external camera set up, and no confusing mess of cords. The entire headset is powered and hooked up through a single USB-C cord, to the front of a PlayStation 5. You can turn around! The cameras are built into the front of the headset, so you can quickly turn around and you won't lose tracking. Analog sticks on both controllers gives developers so many more options. The sense controllers coming in the box means no more lack of uniformity between games. You either use the PS5 Sense controller, or the PSVR2 Sense Controllers. That's it. No more schlocky games with odd control schemes. The new controllers are a game changer. Adaptive triggers add a whole new level of satisfaction. Pulling a trigger is so satisfying. The headset can rumble, like when you hit a wall in Gran Turismo 7 at 120 miles per hour, or when you get punched in Creed. Eye tracking is not a gimmick. On top of foveated rendering, where graphical improvement is made where you are looking in game, but it can also have surprising effect, like when you play PokerStars VR and can watch your opponent glance at their cards. As someone who migrated from PlayStation VR1, the difference is incredible. No more worrying about the perfect lighting, or reflective clothing, the positioning of my external camera when sitting or standing. The games possible on PSVR2 are insane. Gran Turismo 7 is amazing, Resident Evil 8 is impressive, and Horizon Call of the Mountain is beautiful. The same games that were available on PSVR1, such as After the Fall, are made much better on PSVR2, with improved graphics, haptic feedback from the headset, adaptive triggers, and analog sticks on each controller. Yes, you have a single cord running from the headset, but you can run it up a pulley system if it bothers you. A friend of mine has a Quest 2 and rarely gets to play. As a result, whenever he does, his headset is never charged enough. I'll take a corded headset with improved graphics over a wireless one. Once you get past motion sickness if you are new to Virtual Reality gaming, this will change the way you think of gaming. As for Horizon Call of the Mountain, it is primarily a climbing game. But the mechanics are satisfying, the occasional combat is fun, and the game is astoundingly beautiful. New tools for climbing every level or so spice things up just enough. The bundle will save you some money on the game, which surely won't go on sale for a while.

I hope it can be improve the visual lens and adjustment