Customer Ratings & Reviews

I like the technology because it is amazing and creative

I didn't have this experience before, I recommend 100%

Good upgrade from original PSVR. Resolution is outstanding.

I have been waiting on this for months. It is so cool.

Once you get it adjusted it will become real clear, fun

Kind of blurry no matter how you set it. The adapter for pc doesn't work.

Didnt come with the Horizon game keycode and it has been incredibly difficult trying to find someome competent enough to resolve the issue!

We ended up going through two of these before finally returning it for good. The left controller is extremely glitchy at best. My husband did everything he could to get it to work without having to reset it every single time the game was turned on, but even after factory resetting the PS5 it wouldn't work. For $600, you'd think that Sony would get a patchout to fix the issue. So much for getting him a Christmas gift he really wanted. :(

Purchased a new (not open box) Horizon Call of the Mountain bundle and I was hit with the dreaded sense controller issue where the left controller would not respond to inputs in game. It worked fine in menus and all software and hardware is up to date with updates. Upon researching the issue, this is a widely reported problem with upwards of 30+ “fixes” that arent permanent fixes and need to be done each time you play a game. Some of these “fixes” are several steps long. For $600+ dollars, this paperweight went right back to Best Buy for a refund. So disappointed with Sony as this issue was prevalent at launch and a year later, is still a big problem. And there seems to be no acknowledgment or fix from Sony. Buyer beware!

The tech is great however this made me sick when playing and I was unable to really enjoy it.

I needed to return - no charging base included not ok

The system is sweet if it works bought one and returned it because the right trigger says its always being pushed no matter how many times i reset it. The second one i got had the same issue and now i cant even get it to ever seem to work and will have to return another system

I’m giving a 3 star review mainly because I returned it unopened.

Unable to play any games. We cannot get pass the safety notification, unable to hit continue as if the sensor is malfunctioning.

It is okay, but I don't think PS5 have enough cool games for VR.

Very few games without violence. Also was told no new games were being developed for this system.

left vr controller has issues working in most games. apparently it’s a known issue and is very difficult to get games to work at all using just one working controller

Not perfect Not very prescise on movement Playing horizon game

Purchased on sale as a birthday present for my son. The product may have been a return, as the items were in bags with twist ties on them. Both controllers needed to be charged, then continually disconnected and needed to be reset. 1 hour to download game and once it launched, ps overheated. Wasted hours of time and was a disappointing birthday surprise.

Excellent product, but I am not satisfied with the store. If you expected a false review where I say that everything with you is perfect, for your lie contest where no one wins, I'm sorry for you.