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Customer Ratings & Reviews

$574.59

Customer reviews

Rating 4.5 out of 5 stars with 1467 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,467 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good trust me bro. You want one. Or not, I’m not you, do you mate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs more games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool tech otherwise. Lenses get foggy pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best eVR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this. Best purchase made in a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly enjoy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly enjoy it but the front of the headset does slide down a bit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife, kids, family. And friends love it. I woukd recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I new year that comes new toys and technology lots of fun.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Omay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay game alloy looks kind of weird but the vr gets me sick so jad to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    VR2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PlayStation, VR2 bought it for my grandkids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psvr 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the technology because it is amazing and creative

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pass and get the next level up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super entry level. Lots of plastic. Noisy. Spend the extra $130 and get a Thrustmaster 300 or Moza R3

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have this experience before, I recommend 100%

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has so many compatibility issues with psvr games it actually only worked normally with grand turismo cause i didnt need to ise controllers but anything with the controllers and its always a connection issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS VR2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from original PSVR. Resolution is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting on this for months. It is so cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Psvr2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get it adjusted it will become real clear, fun

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh, it could be a lot better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of blurry no matter how you set it. The adapter for pc doesn't work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service and incorrect listings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this bundle open box excellent condition which is guaranteed to have all items included in functioning condition. I received the item with the game code already redeemed. I contacted Best Buy. They would not provide the missing game. They would not exchange for a bundle with the missing game. They presented my only options were to keep it without the game or to return it. I pointed out that the open box excellent condition was supposed to have all included items. They refused to do anything to honor the listing. Completely unacceptable customer service and inaccurate product listing, I do not recommend buying from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left controller glitchy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up going through two of these before finally returning it for good. The left controller is extremely glitchy at best. My husband did everything he could to get it to work without having to reset it every single time the game was turned on, but even after factory resetting the PS5 it wouldn't work. For $600, you'd think that Sony would get a patchout to fix the issue. So much for getting him a Christmas gift he really wanted. :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable out of the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new (not open box) Horizon Call of the Mountain bundle and I was hit with the dreaded sense controller issue where the left controller would not respond to inputs in game. It worked fine in menus and all software and hardware is up to date with updates. Upon researching the issue, this is a widely reported problem with upwards of 30+ “fixes” that arent permanent fixes and need to be done each time you play a game. Some of these “fixes” are several steps long. For $600+ dollars, this paperweight went right back to Best Buy for a refund. So disappointed with Sony as this issue was prevalent at launch and a year later, is still a big problem. And there seems to be no acknowledgment or fix from Sony. Buyer beware!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing but makes me sick playing.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech is great however this made me sick when playing and I was unable to really enjoy it.

    I would recommend this to a friend