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Customer Ratings & Reviews

Your price for this item is $398.99
The comparable value price is $468.49

Customer reviews

Rating 4.5 out of 5 stars with 1456 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,456 reviews
  • Rated 1 out of 5 stars

    Poor service. Done with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box item. It was missing the game. Very poor customer service and support. Not giving a penny to this crap company anymore. Lot of other retailers out there these days. Sooner or later they Best Buy is going out of business and down the drain.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great visuals b u t no selectiob

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No apps and hardly any games. Very disappointed in the final product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy never checked the return. Game was already used. Useless. They wouldn’t do an exchange for me. They need to do a much better job on watching scammers on returns

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Psvr2 wont work with launch ps5s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware the psvr2 will eventually draw ro much power from your LAUNCH DAY esition ps5 and will eventually not work with the usb c port on the front of the ps5 this seems to be a issue that is unfixable unless you buy a newer ps5 model i am unable to return as its been 6 days past the return policy so now im out 660 dollars

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    product not delivered and not refunded!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product could be very good, the problem is that they haven't delivered it to me since April 5th! This is not the first Best Buy product that I have had problems with! There really was no respect for the customer!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid extra for open box version that had the game but the code was used, so basically it was false advertising. I called Bestbuy and they said even though I paid extra for the game they couldn’t refund me for the game that wasn’t in it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was listed as “excelllent” open box. However, it did not include game, headphones or installation instructions. The packsging was damaged too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made me sick, ohhh my. Was needed couple hours to recover myself after each session.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within one hour of opening this one of the buttons on the control stopped working. Once we got it reset a button stopped working on the other controller. For a purchase of this price this is completely disappointing .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PSVR2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cool but it made me really sick. Not for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work error while setting them up. Customer service never helped

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Meh

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking it was going to he awesome. Was sadly disappointed. Graphics look okay but really didnt see much of a diference from the original PSVR.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The best hardware with the least software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic hardware. 10/10. Maybe 3 good games. No Minecraft. No Among Us VR. That’s pathetic. Hopefully more good software is coming.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered this high end product without a signature to my condo complex. Never got a chance to use it or see it but i still have to pay for it. Best buy sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One controller did not work in any game I tried, however would work outside of games like brand new

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i thought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont stay on your head. Oreven get tight to workwitg peoples head

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning and getting the meta quest 3. The remote kept glitching

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks out of box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use Controllers malfunctioning right out of box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 Vrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get it adjusted when we played it hurt our eyes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not for me view and angle quality is great just gave me a head ache

    No, I would not recommend this to a friend