Customer Ratings & Reviews

Love it came quick excellent quality and service would recommend to everyone

Amazing piece of tech, the library is currently very small. I would suggest this as a viable purchase in the future when the VR game library is a bit more robust. Currently as it stands, I've enjoyed my time with it. I do not regret my purchase. But I do wish I waited just a bit longer.

I returned the VR2 it didn’t seem worth it. Not many games are available

This was a bundle at a great price! Was so glad to have purchased.

I love the PS VR is very nice and it’s very game changer, but it gives me headaches and nausea. It makes me really dizzy after a few minutes.

Without hesitation, this machine out beats all others in terms of technology. But as for what you want can depend on the satisfaction highly. If you want social, get a quest and use vrchat. If you want games get a pc and a quest. If you want vibrations on your head get a ps5.

Huge upgrade over the past PSVR, the controls work great and the image is much clearer. There are enough games for me to be worth it, but look into the library before purchasing.

Very pleased with purchase. I bought while on sale, so I was happy with price.

Its ok, Hard to set up and needs to be reset every few uses so that the error of "take off your headset" goes away. Once working my son loves playing it, but not sure it is worth the headache. We will see what other games are available to see if it was a good buy. Def not worth it at the Reg Price.

Christmas gift for husband. So far he loves it. And for the price can't beat it.

I bought it as a gift for my son, he is very happy, plays with joy

Do not buy OPEN BOX - Excellent expecting the game to be included. Best Buy does not stand by its own ranking/ Geek Squad certified for it to include everything as new. I purchased this item when the PSVR2 units went on sale this past Sunday and saw an Open Box - Excellent. I received the item but the digital code for HORIZON: CALL OF THE MOUNTAIN had been used. I contacted Best Buy via chat and they said for me to go in-store and they would be able to help me. I then went in-store and the manager said that was a stupid recommendation as they had no codes to give and couldnt do any price adjustments. He told me to contacted chat again and they said for me to call in and primary care would be able to address the issue. The recommendation was as always.....just return it and get a new one and pay the difference (which beats the point of buying an OPEN BOX - Excellent). Great customer service Best Buy....especially as it was their mistake marking it as Open Box Excellent with everything complete. Suffice to say I called in and was on the phone for over an hour and they just transferred me from agent to agent saying they could address the issue. A new code...Nope. A price adjustment because of their mistake....Nope. A store credit to buy a Sony Gift card so I could buy the digital only game on the PS Store.....Nope. Their recommendation was for me to LOCATE a retailer that had it in stock locally (nevermind that one has the base model in stock) and do an exchange. I re-iterated to them that this was their mistake and they basically sold me a used PSVR2 headset.....since no game was included....So why charge extra for a Bundle?? Suffice to say don't believe the other review saying you can get a price adjustment or refund if the game is not included....that is NOT the case.

Got this for my son for Christmas, he’s enjoying every minute

I was so excited to get this! IT DID NOT Disappoint!! Now I just. need more new games for it! love love love this product and the members that helped at the store

Great vr system. Got it as a present for family. They love it.

Got this system was on sale. My little brother is going to love it for Christmas.

It is fantastic and i cannot thank the staff for good help

I got this for my husband for Christmas and he loves it!

Love it. The game base isn’t there compared to some competitors but the integration using the PS5 as the brains and the quality of the headset itself is amazing.

Not Impressed, Not worth the $635.99 total. & Add $79.99 to 2 Year Pro Plan You’ve just blown $720.78