Customer Ratings & Reviews

way to expensive it looks good but way to expensive

It looks so real. Like your actually in the game.

My husband loved it it was his Christmas gift to go along with his PlayStation five

I love how immersive the games are, by far the best vr out there!

This is great it is the most perfect VR ever it is amazing

The game was already used and i couldnt play it. I think the VR2 is over priced. Other than that the VR2 is a nice accessory to the PS5.

Was available very quickly and received timely. It was a good experience.

Absolutely the BEST customer service and support I have been given,the staff was amazing! The product I purchased is EXACTLY what I wanted. No complaints about anyone or anything! EXTREMELY SATISFIED! Thank you BestBuy!

The price and the quality was amazing i love best buy!!

Fully charged both controllers upon opening the box. Left controller last only about 20 minutes before it dies. Right one lasts several hours. The headset has to be tightened so much it hurts, badly. If it’s any more lose, it becomes so blurry you can’t see at all. If the price point wasn’t so high I could overlook these issues but this is unacceptable. I can’t even return it because I redeemed the horizon code :(

My whole experience with this product exceded my expectations I’m very pleased and will recommend best buy for being helpful and attentive

My son loves his system I’m happy he’s happy. I think overall it is excellent

"My child enjoyed it very much!" Best Buy delivered as promised.

Its very clear looking into the headset. But after wearing it for 20 mins it becomes heavy and puts a ton of pressure over your nose. Makes you feel like you have sinuses. Definitely need to make a aftermarket strap to take some pressure off.

Very difficult to use, I read a lot of articles to use it. In the end, I have stopped to use it.

I see absolutely no difference. I love the concept of VR, but this is the exact same thing as the first PSVR. I have to pay for games i alreqdy own to play then on my PS5? Insane. Set up is simple. One usb csble ro charge teo controllers for 600. Getting returned tomorrow. Where’s the games! No demos. In order to experience it i have ro buy a game. Not happening.

I purchaes this item, when i went to setup the game code its saying that it cannot be redeemed. Anyone else having thos peoblem?

System was great but waiting in a dark pickup lot for over an hour after pickup time was upsetting, and after the fact they tell me I can get it if I go in the store., my wife and diabetic cat were not happy

Only ordered from Bestbuy because it had free shipping. Decided to upgrade to same day which costs $10. Then they waited till 8pm to tell me it wasn’t available and now no sales reps available to cancel. They will refun my money. Who cares? I’ll return and buy from GameStop. I suggest not buying from bestbuy if you expect same day delivery. I could have had it same day from GameStop.

Do not wear if you have glasses. You will scrach your lenses and the Vr lenses. Theres no padding around the headset and its very uncomfortable if you have glasses. Very disappointing sony.