Customer Ratings & Reviews

Lots of fun. The whole family really enjoys it and it is worth the money just to bring everyone together. I hope PlayStation continues to release great titles. All the games so far have been a blast!

exceeded my expectations, excellent Christmas gift for my brother

bought on sale. works great and usable out of the box super quick

Love the VR2. Great visuals and you feel like you’re in the game.

Couldn’t be happier! This is one of the best headsets I have ever used!

It's just ok. It honestly doesn't seem like a great improvement over the original PSVR. Another downside is most of those original PSVR games don't work with PSVR2, so be ready to shell out more for some of the few PSVR2 games available. It's fun, but it doesn't sit well as a good purchase with me overall.

Psvr2 came in great SHAPE. However, the bundle shipped with a scratched off code the previous owner decided to steal and lie about being valid. Best Buy has no procedure for partial refunds or replacement codes. The customer service (both chat and phone) will stick you in an AI deathloop because they have no power to help you. One of the two products that make it a bundle is missing, and their solution was to try and force me into a full return of the expensive hardware in the hopes they get it right next time--not very likely given the other reviews. They then told me I could contact a physical location or take it to one. Well, you can't contact a Best Buy store because all of their location numbers now route to an AI which loops you back to the dead end call center. After finally reaching them through Geek Squad I was told I could come in and maybe a manger could do something for me, but they couldn't check. I live over an hour away from Best Buy. Why else would I have ordered online? Anyway, they were going to keep my money until I left a lengthy review on the app store about them stealing my money. I was then directed by their app team to contact the social media team, and was finally given a paltry refund of $30 rather than the $60 value of the game. I guess it's better than nothing. I conclusion, I won't ever buy anything Open Box from Best Buy again. If something ever goes wrong with the hardware, and I need to use my warranty, I highly suspect I'll be left to twist in the wind by a company who was ready to pocket my money after failing to provide me with the digital item I paid for. CONTACT THE SOCIAL MEDIA TEAM OR LEAVE A NEGATIVE REVIEW ON THE APP STORE IF YOU WANT ANYTHING TO BE DONE ABOUT REFUNDING DEFECTIVE CODES.

Excellent VR headset, graphical fidelity is incredible. Jist wish there were more games to play.

Amazing experience. I find myself fully immersed in the games/3D ouzzles. The salesperson asked if I was making the purchase for the kiddos. Ha! The look on his face when i said no was priceless.

My Son Loves It. Great Product. We always been a fan of Sony Playstation

Pretty awesome! I really enjoy playing with this and my kids do too!

It was really good and fun to try VR for the first time but the only bummer is that I didn't have much time and in terms or versatility I would go for a different headset but if you're dead set on swinging towards PlayStation then it's pretty good

Works as should fast delivery. Was for my 12 year old son. He loved it

This is so good and nice the graphics are amazing and clear

Very fun to play resident evil 4 on. Kind of scary almost like there

Liked it my son enjoys it will get another one for myself

Picture shows great, this was a great purchase the whole family enjoyed playing the vast variety of games.

Kids love the product I would recommend for entertainment

Wonderful ,never no problems with best buy need i say more,really!

It is very easy to set up and the picture quality is really good.