Customer Ratings & Reviews

Once you get it adjusted it will become real clear, fun

I bought a preowned excellent model and it had fingerprints and residue all over the lenses and the right controller charge port worked half of the time

Thought I was purchasing something innovative but came to the conclusion that this device didn’t hold up to my expectations. Sure it had picture it had sound but I didn’t feel as if I were immersed in the game.

Good quality but super uncomfortable. Don’t like to much

Super entry level. Lots of plastic. Noisy. Spend the extra $130 and get a Thrustmaster 300 or Moza R3

It Suck controllers do not work even when set them.

Okay game alloy looks kind of weird but the vr gets me sick so jad to return it.

We ended up going through two of these before finally returning it for good. The left controller is extremely glitchy at best. My husband did everything he could to get it to work without having to reset it every single time the game was turned on, but even after factory resetting the PS5 it wouldn't work. For $600, you'd think that Sony would get a patchout to fix the issue. So much for getting him a Christmas gift he really wanted. :(

Very expensive and too limited. My kids barely use it anymore. Most people get dizzy quickly, and honestly, the tech still needs a lot of improvement before it's really worth it. I wouldn’t recommend buying it.

This thing has so many compatibility issues with psvr games it actually only worked normally with grand turismo cause i didnt need to ise controllers but anything with the controllers and its always a connection issue.

Kind of blurry no matter how you set it. The adapter for pc doesn't work.

The tech is great however this made me sick when playing and I was unable to really enjoy it.

I ordered this bundle open box excellent condition which is guaranteed to have all items included in functioning condition. I received the item with the game code already redeemed. I contacted Best Buy. They would not provide the missing game. They would not exchange for a bundle with the missing game. They presented my only options were to keep it without the game or to return it. I pointed out that the open box excellent condition was supposed to have all included items. They refused to do anything to honor the listing. Completely unacceptable customer service and inaccurate product listing, I do not recommend buying from Best Buy.

Not being able to be compatible with VR1 games makes it feel not worth the price, not enough family or group games compared to previous version.

It wont power on. We cannot get the headset to work

I’m giving a 3 star review mainly because I returned it unopened.

The system is sweet if it works bought one and returned it because the right trigger says its always being pushed no matter how many times i reset it. The second one i got had the same issue and now i cant even get it to ever seem to work and will have to return another system

It came without its game bundle or the code was already used.

Purchased on sale as a birthday present for my son. The product may have been a return, as the items were in bags with twist ties on them. Both controllers needed to be charged, then continually disconnected and needed to be reset. 1 hour to download game and once it launched, ps overheated. Wasted hours of time and was a disappointing birthday surprise.

I needed to return - no charging base included not ok