Customer Ratings & Reviews

Like it so far, it was a Christmas present for my man, and so far he enjoys it.

So much fun for the whole family to use, definitely recommend!

Liked it my son enjoys it will get another one for myself

Kids love the product I would recommend for entertainment

Psvr2 came in great SHAPE. However, the bundle shipped with a scratched off code the previous owner decided to steal and lie about being valid. Best Buy has no procedure for partial refunds or replacement codes. The customer service (both chat and phone) will stick you in an AI deathloop because they have no power to help you. One of the two products that make it a bundle is missing, and their solution was to try and force me into a full return of the expensive hardware in the hopes they get it right next time--not very likely given the other reviews. They then told me I could contact a physical location or take it to one. Well, you can't contact a Best Buy store because all of their location numbers now route to an AI which loops you back to the dead end call center. After finally reaching them through Geek Squad I was told I could come in and maybe a manger could do something for me, but they couldn't check. I live over an hour away from Best Buy. Why else would I have ordered online? Anyway, they were going to keep my money until I left a lengthy review on the app store about them stealing my money. I was then directed by their app team to contact the social media team, and was finally given a paltry refund of $30 rather than the $60 value of the game. I guess it's better than nothing. I conclusion, I won't ever buy anything Open Box from Best Buy again. If something ever goes wrong with the hardware, and I need to use my warranty, I highly suspect I'll be left to twist in the wind by a company who was ready to pocket my money after failing to provide me with the digital item I paid for. CONTACT THE SOCIAL MEDIA TEAM OR LEAVE A NEGATIVE REVIEW ON THE APP STORE IF YOU WANT ANYTHING TO BE DONE ABOUT REFUNDING DEFECTIVE CODES.

Love it… and so does the kids. Game nights are really funny

Its probably one of the greatest things I’ve ever experienced

Awesome gift. Son loves it. Works great, pricey but worth it

This is an amazing product! My daughter and husband are loving to to play!

Great fit, great features such as eye tracking. Great system

Playstation VR2 is amazing and it way better improvement over the original Playstation VR. Graphics are at 4k up to 120fps and its truly remarkable Highly recommend!!!!!

Excellent my kids loves playing with their cousins

Nice product. It’s super super super super super super

If you want to experience virtual reality. Then this is for you!!!

Excellent very helpful complete our needs great service.

VR headset was a great purchase for the winter season and the tropics of horizon made chilli nights fun and temperate.

I really like the device. It was really cool and made GT7 feel like a different game. However, my head might be too small or something because the headset kept slipping down and the image would become less clear. I adjusted the headset many times. Still, it would keep falling. Aside from that, the system was very responsive and easy to use.

This is the pinnacle in home VR experience. Setup was extremely easy. Virtually (get it, haha) plug and play. My whole family loves it. Compared to other VR headsets, this wins due to price, game selection, and ease of setup/use.

Great service! No line at check out even dough it was high busy season.

Love this item it's been a wonderful experience with my kids