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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1462 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the PlayStation VR2 Horizon Call of the Mountain bundle's overall performance, comfort, and immersive experience. Many appreciate the eye tracking, realism, haptic feedback, and OLED quality. On the other hand, customers express concerns regarding connectivity issues, the cord design, and motion sickness. Some users have also reported compatibility problems and find the headset a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,462 reviews
  • Rated 3 out of 5 stars

    Does best buy's customer service suck?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little over 30 days best buy offered this for a lower price. After about 1.5 hours with MANY online chats best buy only spouted policy on why they wouldn't give me the credit for the $20.00 difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    VR is a blast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation VR is a lot of fun, you're not going to get into the hobby any cheaper than this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VR2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend for anyone. Better than vr1

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good for glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best VR headset I used that works good with glasses. The game library is still lacking but give it time and it will be a good headset. On the expensive side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gaming Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at how thoughtful Sony was in designing this VR experience. Scanning my room gives me a virtual playing area with in game warnings when I’m close to exiting it. Game play is on another level! It’s immersive. So Happy I bought this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good takes some getting used to w the cord and how to have the headset sit properly on your face but once it’s hooked up it’s better than oculus

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A little high priced, but worth it..!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the Hubby for Fathers Day and he LOVES it..!!! He says its super comfortable and gameplay is smooth and crisp. He is one happy guy..!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He loves it. The only thing he said is that the headset hurts the top of his nose. Very hard plastic there and not comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great first VR headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really played vr before but this is really comfortable for long periods of time and call of the mountain is a great vr game to start off with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then first psvr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is pretty good makes you feel like your in the game.Its better then the first pace,cause it only has one cable.The three things that bother me though is that I would get light headed and that the game library is small,there’s really nothing out for it and last would be that you need a lot of room to play it(6 ft 7 inch)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic device and the future of gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutlry astonishing device that makes VR so approachable and easy to use. Love it and use it every single day for gaming and watching movies

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a HUGE upgrade from the PSVR for PS4, it has lots of space for use with glasses as well, but i would still recommend getting VR lenses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best purchases I have made

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first journey into VR and I have zero regrets I did. It truly is a different level of gaming that puts you into the game. The horizon game that is included is a lot of climbing. If you have a fear of heights I would not recommend the game because it is quite an intense experience but once you get your "vr legs" it is a great game as an introduction to VR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jump in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the PSVR1, visuals and controllers are really solid and accurate. No camera needed however you’re still wired to the PS5. Lack of games and backward compatibility are the biggest issues right now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing I absolutely love it. I recommend this product to anyone so worht the money

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Psvr2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset feels nice and easy to adjust. The controllers are light weight and feels good to hold in your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love it! Easy to setup and fun for the enotre family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent, worth the experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and the PS5 games are superior to other VR stuff but it needed service within a month. Hopefully no more issues after that

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and better than the original vr system for PlayStation. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best VR experience I have ever had. Horizon Call of the mountain is an amazing game. The VR headset fits comfortably. Top quality.

    I would recommend this to a friend