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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1474 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are positive about the PlayStation VR2 Horizon Call of the Mountain bundle's overall performance, comfort, and immersive experience. Many appreciate the eye tracking, realism, haptic feedback, and OLED quality. On the other hand, customers express concerns regarding connectivity issues, the cord design, and motion sickness. Some users have also reported compatibility problems and find the headset a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,474 reviews
  • Rated 5 out of 5 stars

    One of the best purchases I have made

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first journey into VR and I have zero regrets I did. It truly is a different level of gaming that puts you into the game. The horizon game that is included is a lot of climbing. If you have a fear of heights I would not recommend the game because it is quite an intense experience but once you get your "vr legs" it is a great game as an introduction to VR.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing I absolutely love it. I recommend this product to anyone so worht the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sony tax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy the sony VR 2. Need more lunch games you are paying the sony tax for this piece of sony hardeare. My kids really enjoy it as do i.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Customer Service Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service as always & I really the VR2.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best VR experience I have ever had. Horizon Call of the mountain is an amazing game. The VR headset fits comfortably. Top quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS VR2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS VR2 is awesome. PlayStation and gaming companies need to get on the ball and make more games though but it’s definitely worth buying now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it! However..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much more advanced this vr is compared to the original! My only complaint is the hand controllers die way too fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good activities time with family for healthy family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and better than the original vr system for PlayStation. Would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jump in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the PSVR1, visuals and controllers are really solid and accurate. No camera needed however you’re still wired to the PS5. Lack of games and backward compatibility are the biggest issues right now.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good product, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation quality and technology is great, but they don't have enough games and don't like the wires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He loves it. The only thing he said is that the headset hurts the top of his nose. Very hard plastic there and not comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vr gaming at the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product.alot of fun,and a new experience in vr that make you love to spend fun time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Definite Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy and comfortable to use would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fit, price is high but worth it, nice look

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vr2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a fun gift. This Vr2 is so much fun. You can watch what the person is doing on the Vr on the tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does best buy's customer service suck?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little over 30 days best buy offered this for a lower price. After about 1.5 hours with MANY online chats best buy only spouted policy on why they wouldn't give me the credit for the $20.00 difference.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an incredible experience. It’s only going to get better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best VR on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best VR on the market in my opinion. Minimal screen door effect. Good graphics. However I do get nauseous here and there with most games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way to go Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best system I have ever played on! Such detailed graphics and so easy to use. Woukd highly recommend!

    I would recommend this to a friend