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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1461 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the PlayStation VR2 Horizon Call of the Mountain bundle's overall performance, comfort, and immersive experience. Many appreciate the eye tracking, realism, haptic feedback, and OLED quality. On the other hand, customers express concerns regarding connectivity issues, the cord design, and motion sickness. Some users have also reported compatibility problems and find the headset a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,461 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my new PlayStation VR , it’s been an incredible experience:) Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome, great quality and easy to use literally plug and play!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s fun when it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers don’t stay connected, so I went back to my local Best Buy to exchange for a working unit. I’ve been waiting for over 10 days fo my replacement. I’m currently out a pS5 vr and my $300 as I wait… ;(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I'm hooked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never played virtual reality games before until now and they should have brought it out a long time ago so that we could have been having this much fun then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My finance was súper smooth everything was clear in the contract got my stuff now im enjoying and not worried about wasting all my savings at once. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 VR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, never done VR before and the PlayStation VR is amazing I was missing to much,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get prescription lenses for it, but after that it worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I would recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally playstation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement from previous model, love it so far can’t wait for the upcoming games,

    I would recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 2 out of 5 stars

    So dizzy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this because i couldn't play for more than 5-10 minutes without getting severe motion sickness. I never get motion sick or car sick but this device was just too much for me. I returned it and got the meta instead which is much much easier on my head and stomach! I did greatly enjoy the horizon's game as much as i could without being too sick.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAY better than Gen 1, and a great library so far of games to play. Its awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vr2 for Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for Christmas. Great system so far. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did in-store pick up was very easy was able to get in and out of the store Bought this for Christmas gift for my kids very excited to use it Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product Value and all of its capabilities lead to it being Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this product zero stars, I would. PlayStation is not responsible for this; it’s all on Best Buy. I bought this VR set for my son, who is currently battling stage four cancer. I was thrilled to get his gaming system, but during the delivery process, my package was either mistakenly delivered to the wrong address or simply never arrived. I took matters into my own hands and reached out to Best Buy’s customer service to inquire about the next steps. Unfortunately, they refused to issue me a re-shipment or even a refund. To this day, I haven’t received any positive responses from Best Buy. With no other options, I’ve had to contact my financial institution to dispute this transaction.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS VR2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing… one of the best experiences of my life!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSVR2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing, runs at 4k 120hz with great viewing angles and a oled screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should not have waited. This thing is amazing. I have neve had so much fun sweating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is there arent that many games rhat use the VR most are a little down geaded. So it makes it a little hard to use. Overall pretty good systme.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love VR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best playing experience, u are full in the game

    I would recommend this to a friend