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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1463 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the PlayStation VR2 Horizon Call of the Mountain bundle's overall performance, comfort, and immersive experience. Many appreciate the eye tracking, realism, haptic feedback, and OLED quality. On the other hand, customers express concerns regarding connectivity issues, the cord design, and motion sickness. Some users have also reported compatibility problems and find the headset a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,463 reviews
  • Rated 5 out of 5 stars

    Excellent games and interaction.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Causes some dizziness, but after a while you get used to it. Some games really make you work out (like climbing, etc.)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ps5 vr2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wont power on. We cannot get the headset to work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Psvr2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool product but I think it’s a little too much , costs more than a ps5

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loooooves it. Very cool because you can do workout games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Climbing sim or game with unbelievable graphics!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of a climbing simulator than a game proper, but incredibly immersive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! If you can… do. I was on the fence at first but I am happy I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not sao level quality but its good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if youre looking for an sao like experience, wait a couple more years then buy a vr headset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Psvr2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice but when you sweat it gets blurry

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Neat but

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are only 3 games that work with it. Not backwards compatible with any of the other vr games.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love there ps5! Will be ordering from best buy again for sure their service is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Recommend it to everyone, it's for kids it's for adults, just real fun

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good when it works

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an absolute nightmare. I have not had any issue with the headset but controllers are horrible. First controller I had lasted about two weeks before it suffered from stick drift. It was then I learned that sony does not sell the controllers sepearely, but you would need to buy a whole new unit. Second set out the box the left controller was not working. Discovered via online forums that this is a software glitch and sony is working on a fix smh.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very good and worth the money but PlayStation need to come out with more games for it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hopefull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that exchanging the item will fix all the bugs. Controllers did not work properly on any of the games.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5⭐

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our PS5. Quality and great value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GAME CODE WAS MISSING.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came without its game bundle or the code was already used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS5 support is fine, PC support is not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with a PS5 and PC (I bought the official adapter separately). Both platforms are important to me, both are officially supported by Sony. I'm giving this 1 star because it is completely non-functional on PC. Over the course of 2 hours of setup and troubleshooting, a full Windows reinstall, full driver reinstall, I managed to play about 5 minutes of a game (with no functional audio). After that, it never worked again. The Playstation VR Steam app crashes constantly, SteamVR fails with an unhelpful error code. Do not buy this if PC support is important to you. I am unfortunately out of the return window so I have wasted my money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 10/10 the experience is reality highly recommend for any age!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSVR2 FUN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun fun fun. Loving the games PS has and also bought lenses as I have glasses and been great so far

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not my favorite.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used every VR headset since the first Vive and I had really high hopes for the PSVR 2 and i feel like i was let down. Quality is great but the overall experience still feels very clunky for me. And after using the Quest 2 daily for two years now it feels so restrictive and clunky.

    No, I would not recommend this to a friend