Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1463 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the PlayStation VR2 Horizon Call of the Mountain bundle's overall performance, comfort, and immersive experience. Many appreciate the eye tracking, realism, haptic feedback, and OLED quality. On the other hand, customers express concerns regarding connectivity issues, the cord design, and motion sickness. Some users have also reported compatibility problems and find the headset a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,463 reviews
  • Rated 5 out of 5 stars

    Best VR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already own a ps5 this is a no brainer. By far the best quality vr for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way to expensive it looks good but way to expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic VR Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of the first PlayStation VR, this is a huge leap in quality and overall experience. I can't recommend this enough if you're a PlayStation owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can only play for so long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun but wears your eyes out. I get tired of playing after 30 mins

    I would recommend this to a friend
  • Pros mentioned:
    Realism

    Rated 5 out of 5 stars

    Love the vr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks so real. Like your actually in the game.

    I would recommend this to a friend
  • Pros mentioned:
    Immersion

    Rated 5 out of 5 stars

    The best vr on the market!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how immersive the games are, by far the best vr out there!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great it is the most perfect VR ever it is amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved it it was his Christmas gift to go along with his PlayStation five

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 VR2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game was already used and i couldnt play it. I think the VR2 is over priced. Other than that the VR2 is a nice accessory to the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING Best Buy experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the BEST customer service and support I have been given,the staff was amazing! The product I purchased is EXACTLY what I wanted. No complaints about anyone or anything! EXTREMELY SATISFIED! Thank you BestBuy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VR headset order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was available very quickly and received timely. It was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy for the win

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and the quality was amazing i love best buy!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left Controller last 20 min on full charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully charged both controllers upon opening the box. Left controller last only about 20 minutes before it dies. Right one lasts several hours. The headset has to be tightened so much it hurts, badly. If it’s any more lose, it becomes so blurry you can’t see at all. If the price point wasn’t so high I could overlook these issues but this is unacceptable. I can’t even return it because I redeemed the horizon code :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole experience with this product exceded my expectations I’m very pleased and will recommend best buy for being helpful and attentive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps vr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his system I’m happy he’s happy. I think overall it is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "My child enjoyed it very much!" Best Buy delivered as promised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clear pixel but to heavy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very clear looking into the headset. But after wearing it for 20 mins it becomes heavy and puts a ton of pressure over your nose. Makes you feel like you have sinuses. Definitely need to make a aftermarket strap to take some pressure off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Getting Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see absolutely no difference. I love the concept of VR, but this is the exact same thing as the first PSVR. I have to pay for games i alreqdy own to play then on my PS5? Insane. Set up is simple. One usb csble ro charge teo controllers for 600. Getting returned tomorrow. Where’s the games! No demos. In order to experience it i have ro buy a game. Not happening.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly to use it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use, I read a lot of articles to use it. In the end, I have stopped to use it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Game code not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchaes this item, when i went to setup the game code its saying that it cannot be redeemed. Anyone else having thos peoblem?

    No, I would not recommend this to a friend