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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1463 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are positive about the PlayStation VR2 Horizon Call of the Mountain bundle's overall performance, comfort, and immersive experience. Many appreciate the eye tracking, realism, haptic feedback, and OLED quality. On the other hand, customers express concerns regarding connectivity issues, the cord design, and motion sickness. Some users have also reported compatibility problems and find the headset a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,463 of 1,463 reviews
  • Rated 2 out of 5 stars

    Not cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was great but waiting in a dark pickup lot for over an hour after pickup time was upsetting, and after the fact they tell me I can get it if I go in the store., my wife and diabetic cat were not happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy elsewhere

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only ordered from Bestbuy because it had free shipping. Decided to upgrade to same day which costs $10. Then they waited till 8pm to tell me it wasn’t available and now no sales reps available to cancel. They will refun my money. Who cares? I’ll return and buy from GameStop. I suggest not buying from bestbuy if you expect same day delivery. I could have had it same day from GameStop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Glasses

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not wear if you have glasses. You will scrach your lenses and the Vr lenses. Theres no padding around the headset and its very uncomfortable if you have glasses. Very disappointing sony.

    No, I would not recommend this to a friend